Less Effective Since Takeover - Customer Support Specialist Vector Security Employee Review

3.0
Sep 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Vector has decent work benefits for employees. I did not take part in them for personal reasons, but other employees praised the benefit program highly.

Cons

There is a large amount of tone-deafness when it comes to problems faced by employees dealing directly with customers. Solutions are not put in place for problems that persist.

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Vector Security Response
1y
Thank you for your feedback on working at Vector Security. Your acknowledgement of the good benefit program is what we strive for. Since you have left us, we made a lot of changes to our customer service team and structure which will deal with the issues you mentioned. Thank you again for your feedback. Good luck to you in your future.

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5.0
Apr 3, 2026
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CEO approval
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Pros

Great company to work for feels more like a family

Cons

Not much room for growth

4.0
Jun 9, 2026
Recommend
CEO approval
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Pros

Get to see lots of cool places and meet interesting people. Management also wants you to succeed.

Cons

Office politics and miscommunication can get frustrating.

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