Does Verida pay their employees well?

According to anonymously submitted Glassdoor reviews, Verida employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Verida. This rating has decreased by 18% over the last 12 months.

How satisfied are employees working at Verida?

31% of Verida employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Verida 2.4 out of 5 for work life balance, 2.6 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Verida?

Customer Service Representative (CSR) (22) , Customer Service Representative (19) , Dispatcher (4) , Driver (3) , Customer Service (2) , Customer Service (CSR) (2) , Dispatch (2) , Nemt Driver (2)

What are the pros of working at Verida according to real employee reviews?

"Training was amazing." ((in 13 reviews)); "Most people here are friendly" ((in 3 reviews))

What are the cons of working at Verida according to real employee reviews?

"Management is horrible." ((in 7 reviews)); "Low pay, lack of structure." ((in 7 reviews)); "No communication between the main office and drivers." ((in 4 reviews)); "No pay increase in a year" ((in 3 reviews))

What are the top reviewed Verida locations?

Villa Rica , Chattanooga , Indianapolis , Little Rock , Richmond , Baton Rouge , Atlanta , Virginia Beach , Salem , Western Grove , Sherwood

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Verida

Verida reviews

Horrible - Customer Service Representative Verida Employee Review

1.0

Dec 4, 2025

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Monday - Friday schedule. You have your own cubicle and can decorate it. Helpful management Office pot lucks

Cons

Rude customers You get blamed for dispatch’s mistakes You are expected to do so much without being able to go into approved busy The workload increases every other day The amount of time you get for a lunch break depends on how many people show up to work.

Explore other reviews about Verida

5.0

Apr 28, 2026

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Still training it’s nice, work from home

Cons

Fast pace, rude members sometimes

1.0

Apr 27, 2026

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Ms. Lynette (Trainer) Being able to help Medicaid members get to and from their appointments

Cons

Pay too low, Team leads with the exception of two (India and Kristine and Supervisor Walter) can use some training on how to work with, approach or respond to their team. They come across as rude and speak down to you like you’re an idiot. Chat questions aren’t answered timely or at all. After being hired perm. The company is unorganized but expects you to meet these metrics, back to back calls. Hour lunches cut down to 30 minutes because of the call volume so you don’t have time to regroup before getting back on.

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Jobs at Verida

Customer Service Representative-Indianapolis IN

Indianapolis, IN

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Customer Service Representative-Part-Time

Customer Service Team Lead- DC

United States

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Special Services Representative DC

Special Services Representative

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Verida

Horrible - Customer Service Representative Verida Employee Review

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