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      Verida

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      Verida Customer Service Representative CSR reviews

      2.8

      58% would recommend to a friend

      (22 total reviews)
      avatar

      Steve Adams

      65% approve of CEO

      44% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.5

      Culture & values

      3.4

      Career opportunities

      3.2

      Senior management

      3.1

      Work/Life balance

      2.7

      Compensation and benefits

      Customer Service Representative (CSR) employees have rated Verida with 2.8 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. Verida is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      22 reviews
      1.0
      Jun 25, 2025

      Unorganized

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training was amazing. Being able to decorate cubicle

      Cons

      Management, Pay, there is no consistency , the call center was completely different than training . No one is on the same page

      3.0
      Nov 12, 2024

      Overall an okay company so far..

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training is thorough and led by a great team, Lynette & Kang. Its a group class training and they are very patient, making sure everyone is on the same page. Lynette especially has made us feel very welcome and made me feel confident in myself and my skills. Kang is one of the most structured, yet patient leaders I've ever had.

      Cons

      The starting pay is not much.. I'm hoping for a raise because $15/hr is extremely low for someone with real bills and responsibilities. Also, the only shift available when starting is 9-6. This doesn't really leave much time for doctor's appointments and other important things of that nature.

      Viewing 1 - 3 of 22 Reviews
      Related searches: Verida Customer Service Representative (CSR) jobs | Verida Customer Service Representative (CSR) salaries | Verida benefits | Verida interviews
      Verida reviewsVerida Customer Service Representative (CSR) reviews

      Glassdoor has 93 Verida reviews submitted anonymously by Verida employees. Read employee reviews and ratings on Glassdoor to decide if Verida is right for you.