Does Verida pay their employees well?

According to anonymously submitted Glassdoor reviews, Verida employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Verida. This rating has decreased by 18% over the last 12 months.

How satisfied are employees working at Verida?

31% of Verida employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Verida 2.4 out of 5 for work life balance, 2.6 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Verida?

Customer Service Representative (CSR) (22) , Customer Service Representative (19) , Dispatcher (4) , Driver (3) , Customer Service (2) , Customer Service (CSR) (2) , Dispatch (2) , Nemt Driver (2)

What are the pros of working at Verida according to real employee reviews?

"Training was amazing." ((in 13 reviews)); "Most people here are friendly" ((in 3 reviews))

What are the cons of working at Verida according to real employee reviews?

"Management is horrible." ((in 7 reviews)); "Low pay, lack of structure." ((in 7 reviews)); "No communication between the main office and drivers." ((in 4 reviews)); "No pay increase in a year" ((in 3 reviews))

What are the top reviewed Verida locations?

Villa Rica , Chattanooga , Indianapolis , Little Rock , Richmond , Baton Rouge , Atlanta , Virginia Beach , Salem , Western Grove , Sherwood

Skip to content Skip to footer

Notifications

Verida

Verida reviews

RUN LIKE THE WIND!!!!!! - Customer Service Representative Verida Employee Review

1.0

Jan 30, 2024

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Can't think of any good reasons to work as a CSR for Verida. Was hopeful during training but once you are on the call center floor you are treated like garbage!

Cons

ALL of the leaders in any capacity need supervisory/management/Director Skills! They LACK!

Explore other reviews about Verida

5.0

Apr 28, 2026

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Still training it’s nice, work from home

Cons

Fast pace, rude members sometimes

1.0

Apr 27, 2026

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Ms. Lynette (Trainer) Being able to help Medicaid members get to and from their appointments

Cons

Pay too low, Team leads with the exception of two (India and Kristine and Supervisor Walter) can use some training on how to work with, approach or respond to their team. They come across as rude and speak down to you like you’re an idiot. Chat questions aren’t answered timely or at all. After being hired perm. The company is unorganized but expects you to meet these metrics, back to back calls. Hour lunches cut down to 30 minutes because of the call volume so you don’t have time to regroup before getting back on.

See reviews by: Helpful|Rating|Date|All

Jobs at Verida

Special Services Representative DC

Special Services Representative

Customer Service Team Lead

Customer Service Representative-Indianapolis IN

Indianapolis, IN

View job

Bilingual Customer Service Representative

Villa Rica, GA

View job

Verida reviews FAQs

Related searches: Verida jobs | Verida salaries | Verida benefits | Verida interviews

Verida reviews Verida Customer Service Representative reviews Verida review

Verida

RUN LIKE THE WIND!!!!!! - Customer Service Representative Verida Employee Review

Explore other reviews about Verida

Jobs at Verida

Verida reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Verida reviews FAQs

Jobs at Verida