Does Verida pay their employees well?

According to anonymously submitted Glassdoor reviews, Verida employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Verida. This rating has decreased by 18% over the last 12 months.

How satisfied are employees working at Verida?

31% of Verida employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Verida 2.4 out of 5 for work life balance, 2.6 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Verida?

Customer Service Representative (CSR) (22) , Customer Service Representative (19) , Dispatcher (4) , Driver (3) , Customer Service (2) , Customer Service (CSR) (2) , Dispatch (2) , Nemt Driver (2)

What are the pros of working at Verida according to real employee reviews?

"Training was easy and very informative; Sawyer was my trainer and knocked the ball out of the park: literally." ((in 13 reviews)); "Pay is great." ((in 5 reviews)); "Most people here are friendly" ((in 5 reviews))

What are the cons of working at Verida according to real employee reviews?

"Management is horrible." ((in 9 reviews)); "No communication between the main office and drivers." ((in 4 reviews)); "No pay increase in a year" ((in 3 reviews))

What are the top reviewed Verida locations?

Villa Rica , Chattanooga , Indianapolis , Little Rock , Richmond , Baton Rouge , Atlanta , Virginia Beach , Salem , Western Grove , Sherwood

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Verida

Verida reviews

Communication is not key - Call Center Customer Service Representative Verida Employee Review

2.0

Mar 20, 2024

Call center customer service representative

Recommend

CEO approval

Business Outlook

Pros

Co-workers Initial Training/Trainers New building Breakroom

Cons

Pay is 15 and you only get a dollar raise when you move up to any position they make you review the company before you get on the floor and can really tell whats going on so the company looks good. Communication is horrible Rules and regulations only apply to certain people available help is lacking or ignored Policies applied and then un-applied Point system applied when they see fit upper management is never together on how to go about doing things upper management is always passing the buck never accepting responsibility sneaky

Explore other reviews about Verida

5.0

Apr 28, 2026

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Still training it’s nice, work from home

Cons

Fast pace, rude members sometimes

1.0

Apr 27, 2026

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Ms. Lynette (Trainer) Being able to help Medicaid members get to and from their appointments

Cons

Pay too low, Team leads with the exception of two (India and Kristine and Supervisor Walter) can use some training on how to work with, approach or respond to their team. They come across as rude and speak down to you like you’re an idiot. Chat questions aren’t answered timely or at all. After being hired perm. The company is unorganized but expects you to meet these metrics, back to back calls. Hour lunches cut down to 30 minutes because of the call volume so you don’t have time to regroup before getting back on.

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Jobs at Verida

Customer Service Team Lead

Customer Service Team Lead- DC

Call Center Supervisor - DC

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Communication is not key - Call Center Customer Service Representative Verida Employee Review

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