Not great - Nemt Driver Verida Employee Review

1.0
Jun 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Half decent pay Other drivers are great Get to take the van home if you're not near a hub.

Cons

No communication between the main office and drivers. Members that we transport can be rude, combative and sex offenders and we aren't allowed to carry anything to defend ourselves. We are pushed to our max and given grief over problems

Explore other reviews about Verida

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Still training it’s nice, work from home

Cons

Fast pace, rude members sometimes

1.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Ms. Lynette (Trainer) Being able to help Medicaid members get to and from their appointments

Cons

Pay too low, Team leads with the exception of two (India and Kristine and Supervisor Walter) can use some training on how to work with, approach or respond to their team. They come across as rude and speak down to you like you’re an idiot. Chat questions aren’t answered timely or at all. After being hired perm. The company is unorganized but expects you to meet these metrics, back to back calls. Hour lunches cut down to 30 minutes because of the call volume so you don’t have time to regroup before getting back on.

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