Does Verida pay their employees well?

According to anonymously submitted Glassdoor reviews, Verida employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Verida. This rating has decreased by 18% over the last 12 months.

How satisfied are employees working at Verida?

31% of Verida employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Verida 2.4 out of 5 for work life balance, 2.6 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Verida?

Customer Service Representative (CSR) (22) , Customer Service Representative (19) , Dispatcher (4) , Driver (3) , Customer Service (2) , Customer Service (CSR) (2) , Dispatch (2) , Nemt Driver (2)

What are the pros of working at Verida according to real employee reviews?

"Training was easy and very informative; Sawyer was my trainer and knocked the ball out of the park: literally." ((in 13 reviews)); "Pay is great." ((in 5 reviews)); "Most people here are friendly" ((in 5 reviews))

What are the cons of working at Verida according to real employee reviews?

"Management is horrible." ((in 9 reviews)); "No communication between the main office and drivers." ((in 4 reviews)); "No pay increase in a year" ((in 3 reviews))

What are the top reviewed Verida locations?

Villa Rica , Chattanooga , Indianapolis , Little Rock , Richmond , Baton Rouge , Atlanta , Virginia Beach , Salem , Western Grove , Sherwood

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Verida reviews

Training at Verida - Customer Service Representative Verida Employee Review

4.0

Nov 12, 2024

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The trainers here do their absolute best in preparing future staff for their transition into Verida. I have experienced the most extensive training here that I have at any other place of employment. This goes to show how much this company values not only their employees, but also their members.

Cons

I do believe they did a thorough job training by the book. I would prefer a bit more training when it comes to the job itself. Then again, that also will come in time.

Explore other reviews about Verida

5.0

Apr 28, 2026

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Still training it’s nice, work from home

Cons

Fast pace, rude members sometimes

1.0

Apr 27, 2026

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Ms. Lynette (Trainer) Being able to help Medicaid members get to and from their appointments

Cons

Pay too low, Team leads with the exception of two (India and Kristine and Supervisor Walter) can use some training on how to work with, approach or respond to their team. They come across as rude and speak down to you like you’re an idiot. Chat questions aren’t answered timely or at all. After being hired perm. The company is unorganized but expects you to meet these metrics, back to back calls. Hour lunches cut down to 30 minutes because of the call volume so you don’t have time to regroup before getting back on.

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Jobs at Verida

Special Services Representative DC

Special Services Representative

Customer Service Representative-Indianapolis IN

Indianapolis, IN

View job

Customer Service Team Lead

Bilingual Customer Service Representative

Villa Rica, GA

View job

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Training at Verida - Customer Service Representative Verida Employee Review

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