Does Verida pay their employees well?

According to anonymously submitted Glassdoor reviews, Verida employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Verida. This rating has decreased by 18% over the last 12 months.

How satisfied are employees working at Verida?

31% of Verida employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Verida 2.4 out of 5 for work life balance, 2.6 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Verida?

Customer Service Representative (CSR) (22) , Customer Service Representative (19) , Dispatcher (4) , Driver (3) , Customer Service (2) , Customer Service (CSR) (2) , Dispatch (2) , Nemt Driver (2)

What are the pros of working at Verida according to real employee reviews?

"Training was easy and very informative; Sawyer was my trainer and knocked the ball out of the park: literally." ((in 13 reviews)); "Pay is great." ((in 5 reviews)); "Most people here are friendly" ((in 5 reviews))

What are the cons of working at Verida according to real employee reviews?

"Management is horrible." ((in 9 reviews)); "No communication between the main office and drivers." ((in 4 reviews)); "No pay increase in a year" ((in 3 reviews))

What are the top reviewed Verida locations?

Villa Rica , Chattanooga , Indianapolis , Little Rock , Richmond , Baton Rouge , Atlanta , Virginia Beach , Salem , Western Grove , Sherwood

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Verida reviews

The Poor Reviews are True - CSR Verida Employee Review

1.0

Sep 12, 2025

Csr

Recommend

CEO approval

Business Outlook

Pros

Stale catering offered Some of the peers will help Sedentary job

Cons

Micromanaging/Passive Aggressive Management Forced OT Difficult/chatty customers Confusing and everchanging protocol Hostile work environment No room for growth

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5.0

Apr 28, 2026

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Still training it’s nice, work from home

Cons

Fast pace, rude members sometimes

1.0

Apr 27, 2026

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Ms. Lynette (Trainer) Being able to help Medicaid members get to and from their appointments

Cons

Pay too low, Team leads with the exception of two (India and Kristine and Supervisor Walter) can use some training on how to work with, approach or respond to their team. They come across as rude and speak down to you like you’re an idiot. Chat questions aren’t answered timely or at all. After being hired perm. The company is unorganized but expects you to meet these metrics, back to back calls. Hour lunches cut down to 30 minutes because of the call volume so you don’t have time to regroup before getting back on.

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Jobs at Verida

Bilingual Customer Service Representative

Villa Rica, GA

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Customer Service Representative-Indianapolis IN

Indianapolis, IN

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Special Services Representative

Customer Service Representative-Part-Time

Call Center Supervisor - DC

United States

View job

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Verida

The Poor Reviews are True - CSR Verida Employee Review

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