Does Visual Matrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Visual Matrix employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Visual Matrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Visual Matrix?

63% of Visual Matrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Visual Matrix 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.

What are the pros of working at Visual Matrix according to real employee reviews?

"Amazing Benefits" ((in 6 reviews)); "The people I worked for and with were amazing." ((in 5 reviews)); "And Starting pay is great" ((in 4 reviews)); ""Most" of the team is amazing to work with, and great." ((in 3 reviews)); "My fellow co workers are great to work with." ((in 3 reviews))

What are the cons of working at Visual Matrix according to real employee reviews?

"Lack of leadership and communication." ((in 4 reviews))

What are the top reviewed Visual Matrix locations?

Richardson , Dallas , Garland , Dallas-Fort Worth

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Visual Matrix reviews

Busy, Focused, Driven, but low pay - Customer Service Representative Visual Matrix Employee Review

4.0

Jun 30, 2022

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The company is extremely well run and has amazing leads/management. They set goals and meet them without flopping or quitting. The work is consistent and reliable. Reasonable work/life balance.

Cons

Pay is less than average for same/similar roles for other companies. Career ceilings, not a lot of advancement. No pay raises even after years with the company.

Explore other reviews about Visual Matrix

5.0

Jul 20, 2026

Implementation specialist

Recommend

CEO approval

Business Outlook

Pros

Great people who support each other

Cons

Need better collaboration between teams

1.0

Apr 28, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote work Bonus structure exists Unlimited PTO (in theory)

Cons

Culture feels driven by fear and alignment with leadership rather than performance Accountability is inconsistent; some individuals are protected while others are held to different standards Employees who challenge ideas or bring differing perspectives are not always supported Feedback is often dismissed rather than used constructively Communication from leadership can feel unclear or inconsistent Low morale and limited trust across teams

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Busy, Focused, Driven, but low pay - Customer Service Representative Visual Matrix Employee Review

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