Great Place to work - Customer Service Representative (CSR) WM Employee Review

5.0
Aug 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Worked here when the world got locked down due to the pandemic. They did an amazing job navigating such a large company through something no one had ever gone through before. Very organized and fair company. Good managers that actually want to see you succeed. Plenty of opportunities for growth

Cons

I would say the only cons are how strict it is during the training process.

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WM Response
2y
Thank you for taking the time to submit a review. We are happy to offer our employees opportunities to grow within our many departments and pride ourselves on providing a comprehensive benefits package to all eligible employees.

Explore other reviews about WM

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits Leadership wants you to succeed and move up in the company.

Cons

I cannot think of any. This is an amazing place to work.

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WM Response
2w
Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

I honestly can't think of any good points about WM.

Cons

Lying management Low pay Lots of employees with nothing to do, then others doing all the work... great place for the lazy and unambitious Promotions based on tenure and apple polishing, not merit Out of touch c suite No ethics or integrity HR protects lying management at the expense of rank and file Lying management, again

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