Great remote job - Customer Service Representative (CSR) WTW Employee Review

5.0
Mar 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, work from home, tons of training provided.

Cons

If you don't like providing customer support and taking calls, this is not the job for you

Explore other reviews about WTW

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Access to great clients and colleagues, very fair compensation and benefits

Cons

Leadership not equally committed to all areas of the business

3.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

401k, Pension, Stock Options, Immediate colleagues very supportive and friendly, remote work.

Cons

An incompetent manager can destroy your desire to do the job, cross-departmental feuds impact daily productivity, work in silos, inadequate training systems, supporting departments are treated very poorly by those closest to clients.

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