Pros
It’s a job, it’s challenging and will provide you some experience to find a better job.
Cons
Be ready to be treated like a child. To start out, the pay is terrible. A bachelors degree is “required” I say this lightly as I don’t think a majority of employees have one. They can’t seem to keep employees, so more work is piled on top of you even when you can’t handle it. They are constantly asking for suggestions and then don’t want to listen or do anything about their employees who voice their frustration. Management is always talking about “changes” but the information is not given to anyone. Managers have a clique of friends that get to hear new changes but they don’t spread it to the employees who it might be affecting. The office itself is disgusting (for the downstairs anyways, the executives upstairs have it much different). There is always spilled coffee grounds in the ice machine (if it isn’t frozen up), The snacks in the vending machine are often stale or moldy, the bathrooms reek and often times only two stalls are working. And don’t expect to get any answers from management through email. They will either completely ignore it or take 3 weeks to answer. I understand it’s a very email heavy job, but it’s not that hard to respond to an email.