Pros
Fully remote work Work/life balance was always good and management was willing to be flexible Excellent benefits at the time
Cons
Once Kevin became the new CEO the company went downhill in terms of morale and culture. C-suite execs care only about making money at the cost of caring about its own people. Customers were unhappy, they could never get their sales rep on the phone due to all the turnover and the reps just generally being spread too thin. Finance department was a joke, forget ever getting someone to answer the phone. The software was always full of bugs and one update or new release would cause so much disruption it was an embarrassment. An overseas customer support team was hired in El Salvador that eventually took all of the American-based reps jobs. We were all let go as part of a mass layoff after being promised the overseas team was to augment us not replace us. A few good people there but overall very little transparency or trust and generally felt underappreciated, underpaid and devalued. Clear roles and how to move ahead are not an option. Toxic work environment. Would NOT recommend this company to anyone.