Good start no growth - Software Support Representative WorkWave Employee Review

1.0
May 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Meet some friendly people and the company provides good benefits.

Cons

Not much room for growth customers are usually upset.

avatar
WorkWave Response
5y
So glad to hear that you enjoyed working with your peers and found value in the benefits! We actually have formal career ladders across our support and success teams that outline the skills needed to progress to each level in a particular role, skills needed for transfers between various teams and how to progress to a leadership position. Thanks for sharing your feedback and for all your efforts while part of the team!

Explore other reviews about WorkWave

5.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

WorkWave is truly one of the best work environments I’ve experienced. The company has strong momentum, a modern product vision, and a culture that makes you feel excited about where things are headed. What stands out most is the forward‑looking strategy, supportive teams, and leadership that communicates openly and invests in people. There’s real trust, autonomy, and a shared sense of ownership across the organization.

Cons

Truly none worth noting here.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The unlimited pto and remote work is the only thing that keeps people

Cons

Basically the entire leadership and manangement. 2 years ago they company went under a massive leadership shift and it was not for the better. Workwave used to have an amazing culture people actually enjoyed working there. Now your just another number that leadership doesnt care about. Your expected to work late and weekends at the result of poor planning by manangement, work load is way to much, and they are constantly layoffs. How many layoffs do they need before they reach their goal? everyones afraid for their job. Im convinced the positive reviews are from the leadership themselves to boost the ratings here. Not the place it once was and its a shame. The pay is very low too for the staff theyve had for years.

5
See reviews by: Helpful|Rating|Date|All