Great work environment! - Tier I Support Engineer Xantrion Employee Review

5.0
Sep 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Employees are super knowledgeable. Fast pace environment. Strong sense of comradery. Comfortable work environment. Lots of room to grow within the company. Free lunch every week.

Cons

Starting out can be very overwhelming but the company provides a budget for each individual employee to become better. You can't drink beer on the clock. You can't wear sweats to work. Not enough female techs!

Explore other reviews about Xantrion

5.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Very intelligent staff All technicians are willing to provide mentorship Strong community Strong diversity Strong leadership; responsive to feedback Siloed positions means you don't have to wear as many hats Processes are constantly being improved Annual raises Premium healthcare for free

Cons

Pay could be better but not the worst Advancement in CSOC could be better but it's relatively new

2.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, full benefits, OK pay, Some workers mean well and work hard.

Cons

Employees are increasingly feeling as though they are being treated more like machines than valued individuals. Rather than focusing on improving the processes behind common tasks, performance concerns are primarily being addressed through formal write-ups. The current policy allows for four infractions before termination, unless an employee is able to complete an entire year without a single error or show "Improvement".

2
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