All around great team - Anonymous employee Xantrion Employee Review

5.0
Jul 17, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone gets 17 days of PTO+ holidays to start, great healthcare and 401k, work life balance, diverse environments with a lot of learning opportunities, flexible work from home. Good customers, and the biggest one is great coworkers. A lot of hardworking people supporting businesses that make a difference in the world.

Cons

It is still an MSP. Too much of your time will be dealing with problem customers, software that we should never be supporting, and trying to find information that was never recorded. But that is what they pay us for.

Explore other reviews about Xantrion

5.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Very intelligent staff All technicians are willing to provide mentorship Strong community Strong diversity Strong leadership; responsive to feedback Siloed positions means you don't have to wear as many hats Processes are constantly being improved Annual raises Premium healthcare for free

Cons

Pay could be better but not the worst Advancement in CSOC could be better but it's relatively new

2.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, full benefits, OK pay, Some workers mean well and work hard.

Cons

Employees are increasingly feeling as though they are being treated more like machines than valued individuals. Rather than focusing on improving the processes behind common tasks, performance concerns are primarily being addressed through formal write-ups. The current policy allows for four infractions before termination, unless an employee is able to complete an entire year without a single error or show "Improvement".

2
See reviews by: Helpful|Rating|Date|All