- work life balance isn't great. Lots of talk about hiring more people but little action
- salaries are low for the amount and type of work
- training money available but not time to use it
- training budget is so small it can't be used for a class
- top management is disorganized and quick to point out people's faults
- bonuses are tiny compared with the profits
- top management spend time focusing on things that don't matter to the employees