The needle in the haystack... - IT Support Xantrion Employee Review

5.0
Sep 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Friendly, professional, and supportive people from the top to the bottom. Opportunities to work with some of the bay area's most elite organizations. Very generous benefit packages to choose from. A very receptive and responsive leadership team.

Cons

The location of the office (from a personal perspective). Although salaries seem to be fair, the lower echelon folks may have a hard time making ends meet with the local cost of living.

Explore other reviews about Xantrion

5.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Very intelligent staff All technicians are willing to provide mentorship Strong community Strong diversity Strong leadership; responsive to feedback Siloed positions means you don't have to wear as many hats Processes are constantly being improved Annual raises Premium healthcare for free

Cons

Pay could be better but not the worst Advancement in CSOC could be better but it's relatively new

2.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, full benefits, OK pay, Some workers mean well and work hard.

Cons

Employees are increasingly feeling as though they are being treated more like machines than valued individuals. Rather than focusing on improving the processes behind common tasks, performance concerns are primarily being addressed through formal write-ups. The current policy allows for four infractions before termination, unless an employee is able to complete an entire year without a single error or show "Improvement".

2
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