Good corporate culture\Semi-weak benefits - IT Support Engineer Xantrion Employee Review

3.0
Jan 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Work from Home capability 4% matching 401K 17 Days of Vacation Big learning curve at the beginning 100% Paid Healthcare Extras: Reimbursement: Up to $60 for home Internet Reimbursement: $10 for MFA usage Reimbursement: Up to $1200 for continuing education (IT Certs)

Cons

Weak yearly bonus No sick days No floating holidays Need a certification to get a raise

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Xantrion Response
6y
Thank you for your feedback. If you haven’t already spoken to your manager about more challenging work, I recommend you do so. I’m sure they’ll see what they can do. While our Sick versus Paid Time Off (PTO) policy doesn’t seem to work for you, we persist with PTO that carries over because we feel that gives people the flexibility to use their time off as they see fit as opposed to being locked into only a certain number of days for sick leave and a certain amount for vacations. Last but not least, we focus on increasing salaries as opposed to bonuses because we know banks look at salary and not bonuses when determining loan amounts, and we want to help you get the best loan possible should you want/need one.

Explore other reviews about Xantrion

5.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Very intelligent staff All technicians are willing to provide mentorship Strong community Strong diversity Strong leadership; responsive to feedback Siloed positions means you don't have to wear as many hats Processes are constantly being improved Annual raises Premium healthcare for free

Cons

Pay could be better but not the worst Advancement in CSOC could be better but it's relatively new

2.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, full benefits, OK pay, Some workers mean well and work hard.

Cons

Employees are increasingly feeling as though they are being treated more like machines than valued individuals. Rather than focusing on improving the processes behind common tasks, performance concerns are primarily being addressed through formal write-ups. The current policy allows for four infractions before termination, unless an employee is able to complete an entire year without a single error or show "Improvement".

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