A values-driven, employee-first MSP with great leadership and work/life balance - Anonymous employee Xantrion Employee Review

5.0
Jul 8, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leadership genuinely cares about employees and leads with integrity. Aligned ownership and management — no disconnect between what’s said and what’s done. Strong focus on work/life balance, flexibility, and sustainable workloads. Transparent communication and decision-making. Competitive pay for the MSP space, with honest expectations. Purpose-driven culture where people support one another and take pride in the work. Cluster of all-star engineers — most MSPs would be lucky to have just one. High standards without burnout culture.

Cons

Like most MSPs, margins are tight — this isn’t the highest-paying corner of IT. Fast pace and shifting priorities are part of the job.

Explore other reviews about Xantrion

5.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Very intelligent staff All technicians are willing to provide mentorship Strong community Strong diversity Strong leadership; responsive to feedback Siloed positions means you don't have to wear as many hats Processes are constantly being improved Annual raises Premium healthcare for free

Cons

Pay could be better but not the worst Advancement in CSOC could be better but it's relatively new

2.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, full benefits, OK pay, Some workers mean well and work hard.

Cons

Employees are increasingly feeling as though they are being treated more like machines than valued individuals. Rather than focusing on improving the processes behind common tasks, performance concerns are primarily being addressed through formal write-ups. The current policy allows for four infractions before termination, unless an employee is able to complete an entire year without a single error or show "Improvement".

2
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