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benefitexpress

Is this your company?

If you're coming in as a temp, don't count on getting a permanent position - Customer Service Representative (CSR) benefitexpress Employee Review

1.0
Oct 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Working from home is the only pro

Cons

-Managers provide very limited help. Although they encourage you to reach out for help you will often experience backlash or annoyance from the team for doing so -Managers are severely negligent when it comes to doing their jobs -You will be gaslighted, disrespected, and treated as incompetent -No one takes accountability and will try and push the blame onto you for things you didn't do (even if you're new and they have been there for years) -Only way to survive is to never speak up. Doesn't matter how good you are at the job if your not brown nosing you're out the door. -They claim to be too busy because they are understaffed, run through employees, and have horrible systems set up

Explore other reviews about benefitexpress

5.0
Nov 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Friendly management Had monthly pot luck (on my team) and other teams would share if they had extra Would have food delivered for lunch when we had shorter lunches or long days during peak season. Nice co-workers

Cons

Would have liked to be paid a little more

4.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Culture and atmosphere. I really enjoyed working here

Cons

Pay could be a bit better

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