Q: What are the top reviewed jobs at benefitexpress?

Customer Service Representative (5) , Account Manager (3) , CSA - Customer Service Associate (3) , Client Service Analyst (3) , Project Manager (3) , Regional Sales Executive (3) , Systems Specialist (3) , (2) , COBRA Project Manager (2) , Call Center Representative (2) , Client Services (2) , Client Support Specialist (2) , Customer Care Representative (2) , Customer Service Representative (CSR) (2) , Manager (2)

Q: What are the top reviewed benefitexpress locations?

Schaumburg , Chicago , Arlington Heights , Sacramento , Elgin , Palatine , Illiopolis , New York , Dallas , Rancho Cordova

Question 1

Does benefitexpress pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, benefitexpress employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at benefitexpress. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at benefitexpress?

Accepted Answer

43% of benefitexpress employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated benefitexpress 2.8 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

Question 3

What are the top reviewed jobs at benefitexpress?

Accepted Answer

Customer Service Representative (5), Account Manager (3), CSA - Customer Service Associate (3), Client Service Analyst (3), Project Manager (3), Regional Sales Executive (3), Systems Specialist (3), (2), COBRA Project Manager (2), Call Center Representative (2), Client Services (2), Client Support Specialist (2), Customer Care Representative (2), Customer Service Representative (CSR) (2), Manager (2)

Question 4

What are the pros of working at benefitexpress according to real employee reviews?

Accepted Answer

"Employees are friendly and the company has a good family environment." ((in 6 reviews)); "Managers do no micromanage unless you give them a reason to." ((in 5 reviews)); "Great Culture and atmosphere." ((in 5 reviews)); "Free soda and coffee" ((in 4 reviews)); "workers are friendly and nice to work with." ((in 4 reviews))

Question 5

What are the cons of working at benefitexpress according to real employee reviews?

Accepted Answer

"There is no training, no career career growth (people have been is the same position for 3" ((in 14 reviews)); "Should be no surprise that my main issue was poor management (as others have stated)." ((in 8 reviews)); "Select few get special treatment due to being in the "inner circle" while the rest work years with no raises and an already low salary." ((in 4 reviews)); "Benefits are expensive." ((in 4 reviews)); "Senior Management is completely clueless, their software is horrendous and always causing errors." ((in 3 reviews))

Question 6

What are employees saying about benefitexpress layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about benefitexpress layoffs and their outlook for job security at benefitexpress in 2026.

Question 7

What are the top reviewed benefitexpress locations?

Accepted Answer

Schaumburg, Chicago, Arlington Heights, Sacramento, Elgin, Palatine, Illiopolis, New York, Dallas, Rancho Cordova

benefitexpress

Nightmare - Customer Support Specialist benefitexpress Employee Review

Explore other reviews about benefitexpress

benefitexpress reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

benefitexpress reviews FAQs