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benefitexpress

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Decent company to work for - Customer Service Representative benefitexpress Employee Review

4.0
Mar 13, 2023
Recommend
CEO approval
Business Outlook

Pros

A lot of down time in between calls, independent position(remote), and opportunity for growth.

Cons

Gets very busy during peaks days and you’re expected to handle your callbacks as well. Not a lot of feedback or meetings.

Explore other reviews about benefitexpress

5.0
Nov 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Friendly management Had monthly pot luck (on my team) and other teams would share if they had extra Would have food delivered for lunch when we had shorter lunches or long days during peak season. Nice co-workers

Cons

Would have liked to be paid a little more

4.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Culture and atmosphere. I really enjoyed working here

Cons

Pay could be a bit better

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