Empower Pharmacy reviews

YOU. WILL. NOT. GET. PAID. In the over 2 years i was at Empower I was never paid my commissions on time. Company instituted a compensation change for 2024 but also imposed the change on unpaid commissions from 2023 which resulted in a lower payout rate. Management told sales “we should not expect to make this much” after multiple 5 figure commission pay outs which resulted in a cap on our commissions. Commissions themselves will be paid out usually 3 months late as management poorly uses the same excuses for late payout. “Waiting on (insert random 3rd party company) to come back with numbers” or “this is normal in sales” or “we have other priorities over paying sales”. All while being expected to hit volume based call KPIs. 90% of your calls will be customer service not sales and with all the consistently out of stock products, terrible turnaround time and ever changing pricing you can rest assured youll have an endless amount of angry customers to placate instead of getting new business. Run away as fast as you can.

Lots of gaps to fill