Is Empower a good company to work for as a Client Services Manager?

Client Services Manager professionals working at Empower have rated their employer with 3.8 out of 5 stars in 49 Glassdoor reviews. This is an average score with the overall rating of Empower employees being 3.8 out of 5 stars. Search open Client Services Manager Jobs at Empower now and start preparing for your job interview by browsing frequently asked Client Services Manager interview questions at Empower .

Does Empower pay Client Services Manager employees well?

Client Services Manager professionals rate their compensation and benefits at Empower with 3.5 out of 5 stars based on 49 anonymously submitted employee reviews. This is 2.8% worse than the company average rating for salary and benefits. Find out more about Client Services Manager salaries at Empower.

How happy are Client Services Manager professionals working at Empower?

71% of Client Services Manager employees at Empower would recommend their employer to a friend. This rating has decreased by 12% in the past 12 months. Client Services Manager professionals have also rated Empower with a 4.4 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.8 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at Empower?

Software Developer (58) , Retirement Representative (57) , Customer Service Representative (55) , Retirement Consultant (46) , Manager (42) , Retirement Specialist (37) , Software Engineer (35) , Senior Software Engineer (34) , Director (32) , Specialist (31) , Associate Specialist (30) , Client Services Manager (29) , Relationship Manager (29) , Senior Retirement Consultant (29) , Analyst (27)

What are the pros of working at Empower according to real employee reviews?

"Benefits are good and not overly expensive." ((in 264 reviews)); "Good work life balance and few teams are really good" ((in 135 reviews)); "Great people within the company and enjoy spending time with each other outside of work." ((in 126 reviews)); "Pay is good and competetive" ((in 110 reviews)); "Flexible for work from home" ((in 95 reviews))

What are the cons of working at Empower according to real employee reviews?

"This is what all the managers do in GW when some one raises a voices regarding the wrong unprofessional activities happening there." ((in 59 reviews)); "No training opportunities" ((in 39 reviews)); "Upper management seems disorganized and out of touch." ((in 26 reviews)); "Long hours (for my role)" ((in 17 reviews)); "Old technologies used" ((in 15 reviews))

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Empower

Empower Client Services Manager reviews

3.8

71% would recommend to a friend

(49 total reviews)

Edmund F. Murphy III

72% approve of CEO

73% positive business outlook

Ratings by category

4.4

Work/Life balance

3.8

Culture & values

3.7

Senior management

3.5

Diversity & inclusion

3.5

Compensation and benefits

3.4

Career opportunities

Manager, Client Services employees have rated Empower with 3.8 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Manager, Client Services professionals have a good working experience there. Empower is rated in line with the average (within 1 standard deviation) by Manager, Client Services professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

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Reviews by job title

49 reviews

4.0

Mar 6, 2025

Good job

Client service manager

Recommend

CEO approval

Business Outlook

Pros

Fair and honest. Large firm.

Cons

Not enough advancement opportunities there

3.0

Nov 26, 2024

It's OK for remote work

Client services manager

Recommend

CEO approval

Business Outlook

Pros

Work from home Unlimited Time Off

Cons

Disorganized and no regard for employees

Empower Response

Thank you for your feedback. We live by our values, one of which is We Do the Right Thing - we encourage associates to speak up if there are improvement opportunities or concerns.

4.0

Oct 8, 2024

Overextended Employees

Manager, client services

Recommend

CEO approval

Business Outlook

Pros

Great people to work with.

Cons

Company continues to over extend their employees with mergers that that systems are not ready for essentially leaving client facing employees “holding the bag”.

Empower Response

Thank you for your feedback. We use our associates' feedback to improve!

Viewing 4 - 6 of 49 Reviews

Jobs at Empower

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Greenwood Village, CO

$96K - $136K /yr

(Employer provided)

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Empower

Empower Client Services Manager reviews

Ratings by category

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It's OK for remote work

Overextended Employees

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