Empower reviews

3.8

71% would recommend to a friend

(2,436 total reviews)
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Edmund F. Murphy III

80% approve of CEO

68% positive business outlook

Empower has an employee rating of 3.8 out of 5 stars, based on 2,436 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Empower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
5.0
May 19, 2024
Recommend
CEO approval
Business Outlook

Pros

I've been at this company 12+ years now and it's always been a really good culture and work environment but that's accelerated in the past few years, along with our growth. Leaders and colleagues are passionate, intelligent, and dedicated to our mission and vision and I find what we do to be noble, purposeful work. It can be fast-paced and intense at times, but that's part of the fun and Empower supports your life outside of work so that you can recharge and not feel burned out. I absolutely love working here and while no company is perfect, Empower remains a top financial services employer of choice and the place to be for me.

Cons

Our recent acquisitions and growth - while amazing opportunities - have stressed the organization somewhat in getting those clients onto our platform and those associates trained in how we do business. But I've recently seen a smoothing out of those issues and our ability to manage rapid growth improves every year as does the quality of talent we attract.

4.0
May 19, 2024

Empower Good and Bad

Recommend
CEO approval
Business Outlook

Pros

Depending on which business line/department you're in, overall, great people to work with. Flexible work schedules and strong commitment to work/life balance EXCEPT if you're in enterprise resiliency or EPW operations led by staff in Colorado because they make you change your work hours to theirs. Decent pay. Lots of promotions compared to Prudential.

Cons

Too many acquisitions in a short time makes things hard to figure our because everything is always changing and there's a lot of instability. There are too many people in compliance/law that don't help me/us when we have questions. All these compliance/law people and it seems like no one is working or wants to work/help me/us. I think maybe it's because they don't understand our business or products they bought. I am from Prudential. Good news is that they kept two of the regulatory governance compliance group/lawyer we trusted and were helpful. Empower wants to stay "flat organization" but that is not realistic because it's too big now. It takes a long time to reach decisions and then move on them because our bosses/managers are individual contributors, who travel all the time and are never available to meet. They also don't know how to let work go and let us do it. It's like they're on power trips or something. The operations and call center managers in Colorado made us change our work times to theirs. I'm in Massachusetts, and I think they should change to our time because we are the same as the stock market. We have T+1 now, they're behind not us.

3.0
May 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Offers a great retirement plan and contribution.

Cons

Non-competitive salary and long hours.

Viewing 634 - 636 of 2,436 Reviews

Glassdoor has 2,542 Empower reviews submitted anonymously by Empower employees. Read employee reviews and ratings on Glassdoor to decide if Empower is right for you.