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      Empower

      Engaged Employer

      Empower reviews

      3.8

      71% would recommend to a friend

      (2,440 total reviews)
      avatar

      Edmund F. Murphy III

      80% approve of CEO

      68% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Work/Life balance

      3.6

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Senior management

      Empower has an employee rating of 3.8 out of 5 stars, based on 2,440 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Empower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Sep 12, 2020

      Nice company to retire

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Facilities for employees. Cool environment

      Cons

      Not much to write about

      1.0
      Sep 9, 2020

      Stay Away!

      Participant services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      A positive is if you like to be treated like a robot and just a number for the company. This job will be perfect for you!

      Cons

      Never get a chance to breathe between phone calls. Have to meet certain quotas each year otherwise you get fired. You receive errors on your daily scorecard for no reason even if your resources or your peers tell you incorrect information. Outdated technology that crashes the entire server on a monthly basis.

      avatar
      Empower Response
      5y
      The front-line service provided by our participant services representatives is incredibly important, and at times, challenging. We encourage associates to discuss concerns regarding their performance/feedback with their managers.
      1.0
      Sep 8, 2020

      Worst experience

      Senior specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary - There are not much of deduction and shift allowance are good.

      Cons

      I had different team mentioned in the offer letter and they changed the team on the 1st day. They ask you to work for 12 hrs even though you complete your target. Management doesn't care for your health ( all they need is to complete the target ) Forget about your health and work life balance.

      Viewing 1747 - 1749 of 2,440 Reviews
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      ReviewsEmpower reviews

      Glassdoor has 2,546 Empower reviews submitted anonymously by Empower employees. Read employee reviews and ratings on Glassdoor to decide if Empower is right for you.