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Empyrean Benefit Solutions

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Empyrean Benefit Solutions reviews

3.3

66% would recommend to a friend

(403 total reviews)
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Richard Wolfe

68% approve of CEO

52% positive business outlook

Empyrean Benefit Solutions has an employee rating of 3.3 out of 5 stars, based on 403 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Empyrean Benefit Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

403 reviews
1.0
Jun 22, 2013
Recommend
CEO approval
Business Outlook

Pros

The starting pay is competitve for the postion, right at the top of the payscale. The office is also ideal in that it's centrally located near the Galleria. It's easy to be hired on here as they cannot keep talent.

Cons

No real organization of client materials. No real training on the client specifics is provided. Team leaders sabotage employees in order to save themselves as this disorganization causes major problems and a scapegoat is required. Misinformation is intentionally given, sometimes client specifics are intentionally withheld to the detriment of the client. Current and prospective clients have no idea how inefficiently and inaccurately their HR functions are handled by this office. Employees blatantly berated and threatened (documented) on a regular basis. TURNOVER IS EXTRMEMELY HIGH

2.0
Jun 11, 2013

Business Analyst

Recommend
CEO approval
Business Outlook

Pros

You can work from home. Come in little late or someday leave early, they don't care as long as your work is done. Good place to start off your career.

Cons

Not much room to grow and you are under-paid.

1.0
May 29, 2013
Recommend
CEO approval
Business Outlook

Pros

The pay is decent ($15 an hour for Tier 1) You get to work with many talented people. 1 Hour lunches with 2 15 minute breaks if time allows Really challenging

Cons

Occurrences over ANYTHING (Calling in sick *child could be dying it's still an occurrence*, clocking in seconds late *literally count seconds*, misinforming participants due to incorrect data given). This has led to MANY talented people leaving only because they were sick, or had sick children. Tasks are given to you if your supervisors did not complete their work (you will do team lead, tier 2, BA, PMs tasks) Harassment over phones is never dealt with. Participants harass you all the time and dont expect them to report them to their HR (it looks bad for the clients) Overworked like hell. Expect huge case loads, calls, chats, additional tasks to be completed or else it is an occurrence.

Viewing 394 - 396 of 403 Reviews

Glassdoor has 440 Empyrean Benefit Solutions reviews submitted anonymously by Empyrean Benefit Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Empyrean Benefit Solutions is right for you.