Emser Tile reviews

Multiple layers of management who don't really know how to manage

Upper management is out of touch with how to listen to employees and implement changes. Too many people at the top for sure. Also they’re not willing to rock the boat with employees who have been there a long time. Inventory and ordering systems are convoluted and not geared for quick sales turnaround, and some sales people get operations assistance while others do not. Products are lacking or sub par for many markets especially stone. No slab yard for Emser so all stone is special order. There’s a surcharge on all invoices which are a big turnoff for large customers. Just roll the surcharge into the price to help the sales people.