Enchantment Resort reviews

No holiday pay, extremely understaffed, you can only go so far up the ladder, upper management is ruthless and care only about the bottom line, decisions are highly political, getting a raise is next to impossible. The mentality is: don't promote because then a raise in pay is required, don't increase pay because then a promotion is required. Middle management is hit or miss. Some are amazing, some will work you to death and turn on you when necessary.

-Management treats everyone as if they are replaceable. -Poor management- nobody is on the same page and politics reign supreme. -While some guests were lovely, there were a disproportionate amount of people with extremely high expectations and outsized entitlement. Why should they have to book hard to get appointments ahead, they DESERVE to have what they want NOW! Simply because they can afford it. This was a daily occurrence. -No Manager on duty at night, you're expected to take on deescalating guests (getting treated poorly) solve scheduling problems and HR related issues (employees who won't do their job or leave early). -It pays just shy of OK (for the area - which is generally low) but not well enough be put in these situations.