Enchantment Resort reviews

4.1

74% would recommend to a friend

(66 total reviews)
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Alex Kim

92% approve of CEO

70% positive business outlook

Enchantment Resort has an employee rating of 4.1 out of 5 stars, based on 66 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Enchantment Resort employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

66 reviews
5.0
Sep 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Working at Enchantment has proven to me that for a business to succeed, it must treat its employees with the same respect, gratitude and appreciation that it provides to its customers. Having worked here over two years, I consistently feel valued and eager to return every day. The culture that Enchantment has cultivated, is the number one reason I love working here. A culture based on trust, empowerment and providing luxurious high end service to every single person on property.

Cons

None thank I can think of.

3.0
Jul 18, 2020

Hospitality

Recommend
CEO approval
Business Outlook

Pros

Ok benefits, free lunch, employees bonuses.

Cons

When the economy gets tough layoffs of older higher paid employees are common. Back of house working conditions neglected and unhealthy.

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Enchantment Resort Response
5y
Hello! Thank you for your feedback, and time spent working here at Enchantment Resort. We feel we offer very competitive incentives, in addition to our robust recognition program, and annual bonus for all full time team members, based on their length of service. We continue to strive for an inclusive and encouraging environment through these incentive programs. Thank you again, for your review!
1.0
Jun 16, 2017

Server

Recommend
CEO approval
Business Outlook

Pros

Pay was good. Nice location. The guests were always gracious and the best thing at the job.

Cons

Management played favorites. Employees were drug users even top management, some got fired recently. Management provided no support. They talked of respect with only a follow through of obey. No manager wanted to jump in and get hands dirty, all of them continued to put more managers responsibility on employees. Dealing withThe neurosies of the less than fortunate was what I really learned.

Viewing 7 - 9 of 66 Reviews

Glassdoor has 71 Enchantment Resort reviews submitted anonymously by Enchantment Resort employees. Read employee reviews and ratings on Glassdoor to decide if Enchantment Resort is right for you.