Does Enchantment Resort pay their employees well?

According to anonymously submitted Glassdoor reviews, Enchantment Resort employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Enchantment Resort. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Enchantment Resort?

74% of Enchantment Resort employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Enchantment Resort 3.8 out of 5 for work life balance, 3.9 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Enchantment Resort?

Guest Service Agent (2) , Hostess (2) , Room Attendant (2) , SPA Coordinator (2) , Sales & Catering Coordinator (2) , Staff Accountant (2)

What are the pros of working at Enchantment Resort according to real employee reviews?

"Employees are nice and most are committed to be the best at what they do." ((in 4 reviews)); "Good benefits" ((in 3 reviews)); "Team members are SUPER friendly and fun to work with" ((in 3 reviews))

What are the cons of working at Enchantment Resort according to real employee reviews?

"Distant management" ((in 7 reviews)); "About 5 employees all left at the same time because the upper management swept all compliant under the rug." ((in 6 reviews)); "no actual time off must trade with other massage therapist (which often feel overworked)" ((in 2 reviews))

What are employees saying about Enchantment Resort layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Enchantment Resort layoffs and their outlook for job security at Enchantment Resort in 2026.

What are the top reviewed Enchantment Resort locations?

Sedona , Scottsdale , Camp Verde , West Sedona

Enchantment Resort reviews

4.1

74% would recommend to a friend

(66 total reviews)

Alex Kim

92% approve of CEO

70% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (66 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Enchantment Resort has an employee rating of 4.1 out of 5 stars, based on 66 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Enchantment Resort employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

66 reviews

3.0

Dec 22, 2015

Mii Amo massage therapist

Licensed massage therapist

Recommend

CEO approval

Business Outlook

Pros

Talented therapists to work alongside. Beautiful, world-class destination spa and location. Extensive spa menu. Free in-house training on some services/modalities.

Cons

High turnover among management, spa support staff, and many therapists. Therapist compensation is low.....same with most other positions at the resort. Training pay is only minimum wage at best. Health/401k benefits are poor and only available if you work 5-days/week - which is fast track to burnout for many. Other company offered benefits are slim.

2.0

Sep 10, 2013

Good Employees, Terrible upper management

Spa coordinator

Recommend

CEO approval

Business Outlook

Pros

Location and fellow employees are the main reason that people stay and enjoy their jobs

Cons

Upper Management doesnt treat their people very well, treats them like they are idiots and expect more than any employer I've ever worked for

4.0

Nov 10, 2011

I enjoy working there

Massage therapist

Recommend

CEO approval

Business Outlook

Pros

-Good pay ($27.00 per massage plus tips usually $20.00) when busy (which is most of the time) -Great team -Great management -Good benefits

Cons

-horrible food in the employee cafe -not a lot of time off -every massage you get paid the same (even specialty and senior therapist) -very slow accumulating vacation time -no actual time off must trade with other massage therapist (which often feel overworked)

Viewing 10 - 12 of 66 Reviews

Jobs at Enchantment Resort

Laundry Attendant - CAMP VERDE

Housekeeping Dispatcher