Enchantment Resort reviews

4.1

74% would recommend to a friend

(66 total reviews)
avatar

Alex Kim

92% approve of CEO

70% positive business outlook

Enchantment Resort has an employee rating of 4.1 out of 5 stars, based on 66 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Enchantment Resort employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

66 reviews
3.0
Jan 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Getting to work within breath-taking Boynton Canyon was incredible. Being able to regularly take in the natural beauty really helped me appreciate my job. The staff at Enchantment are naturally friendly, helpful, and hard-working. From entry-level to corporate level, I had many positive experiences with everyone associated with the resort. I appreciated the free staff lunches as well. It was one less thing to think about and prepare before coming to work. The resort is a bit "off the beaten path", a minimum 30 minute round trip drive to the nearest restaurant.

Cons

The pay was very disappointing and ultimately made me leave my position. I worked my butt off through the chaos of COVID and scored well on performance reviews, yet my annual raise was a measly $0.15 and hour. Although any raise should be appreciated and valued, this was a laughable amount based on how much work I put into this job. At Enchantment, don't expect compensation to be monetarily competitive. You are "compensated" by getting to work in one of the most breath-taking places in the world with a friendly team at your side. This job can also be extremely stressful and busy at times. I sometimes found it difficult to offer guests my full attention and services. Often, I had to "triage" multiple guest needs, leaving some guests unattended for far too long. During the spring and fall, busy season is in full swing and it felt understaffed at times.

5.0
Nov 29, 2022

What an amazing place!

Recommend
CEO approval
Business Outlook

Pros

Free meal each shift Employee Shuttle Lots of benefits, and a wonderful environment to work in!

Cons

Commute can be long depending where you are driving from.

3.0
Aug 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Nice place, high end resort to work at

Cons

High turn over, strict uniform,

Viewing 19 - 21 of 66 Reviews

Glassdoor has 71 Enchantment Resort reviews submitted anonymously by Enchantment Resort employees. Read employee reviews and ratings on Glassdoor to decide if Enchantment Resort is right for you.