Enchantment Resort reviews

4.1

74% would recommend to a friend

(66 total reviews)
avatar

Alex Kim

92% approve of CEO

70% positive business outlook

Enchantment Resort has an employee rating of 4.1 out of 5 stars, based on 66 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Enchantment Resort employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

66 reviews
3.0
Nov 29, 2021

Horrible Management

Recommend
CEO approval
Business Outlook

Pros

Beautiful location and is very close to Sedona

Cons

Management there was some of the worst I have work with in a long time. About 5 employees all left at the same time because the upper management swept all compliant under the rug.

5.0
Sep 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Since I started working for Enchantment Resort in Sedona, Arizona, my goal was to grow in my career with the company. It was just over 6 years ago, that I started as a Guest Services Agent. I worked hard and after just one year, I was promoted to the Front Desk Lead. Approximately one year later, again, with my hard work, I was promoted to the Guest Services Supervisor. The growth didn’t stop there! From there, I was promoted to Guest Services Manager, and now, after being here for over six years, I am proud to say I am now the VIP Relations Manager. I am sharing this to show that Enchantment truly does invest in its employees’ wellbeing and professional growth if the determination and strong work ethic are there. Our revamped culture is one that celebrates the team’s successes. I believe our employees feel well compensated and valued. This culture is one that supports one another. Whether it be an individual or a department that needs help, each of us will often jump in and help with no questions asked. We often say to one another “one team one dream” is something that is truly practiced at this resort. The company’s mission statement is “working together to create and deliver extraordinary experiences.” I’ve been fortunate enough to be surrounded by a group of people who truly believe in the meaning of this statement. Our team does work together to do what is necessary to ensure that our precious resort we call “Enchantment” is associated with lifelong EXTRAORDINARY memories. My favorite part of working with Enchantment is that I get to be a part of the team that is remembered for creating unforgettable experiences for those who begin at our resort as complete strangers but end up leaving our resort as family. To anyone who is interested and willing to put the work in for personal growth and professional development, and is looking for a team environment, where we stand beside one another and truly care for each other, I recommend you apply with us!

Cons

Nothing I can think of at this time!

5.0
Sep 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Working at Enchantment has proven to me that for a business to succeed, it must treat its employees with the same respect, gratitude and appreciation that it provides to its customers. Having worked here over two years, I consistently feel valued and eager to return every day. The culture that Enchantment has cultivated, is the number one reason I love working here. A culture based on trust, empowerment and providing luxurious high end service to every single person on property.

Cons

None thank I can think of.

Viewing 22 - 24 of 66 Reviews

Glassdoor has 71 Enchantment Resort reviews submitted anonymously by Enchantment Resort employees. Read employee reviews and ratings on Glassdoor to decide if Enchantment Resort is right for you.