Is Encore Global a good company to work for?

Encore Global has an overall rating of 3.1 out of 5, based on over 3,292 reviews left anonymously by employees. This rating has been stable over the past 12 months. 45% of employees would recommend working at Encore Global to a friend and 40% have a positive outlook for the business. The best reviews about Encore Global have been left by employees working as Director, Event Technology , Senior Sales Manager and DET .

Does Encore Global pay their employees well?

According to anonymously submitted Glassdoor reviews, Encore Global employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Encore Global. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Encore Global?

45% of Encore Global employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Encore Global 2.7 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Encore Global?

Sales Manager (251) , AV Technician (244) , Technician (184) , Director of Event Technology (130) , Audio Visual Technician (119) , Technical Lead (81) , Lead Technician (70) , Technical Supervisor (67) , Operations Manager (61) , Director (58) , Event Technology Specialist (54) , Event Technician (50) , A/V Technician (40) , Technical Specialist (38) , Audio/Visual Technician (37)

What are the pros of working at Encore Global according to real employee reviews?

"Benefits were good and the positions I had there over a 2 decade career were enjoyable." ((in 191 reviews)); "The actual techs tend to be pretty great people making do with what they have." ((in 184 reviews)); "Training is available and encouraged." ((in 74 reviews)); "Great opportunities to become a better technician by working with experienced techs and through PSAVs Global Learning department." ((in 63 reviews)); "Coworkers are great and easy to work with." ((in 56 reviews))

What are the cons of working at Encore Global according to real employee reviews?

"Low pay that doesn't sustain you when its slow and you're working less than 10 hours a week" ((in 302 reviews)); "slow months with almost no work incentive metrics are impossible to reach poor management" ((in 184 reviews)); "Long hours and lots of cheap travel" ((in 166 reviews)); "there is no work/life balance" ((in 122 reviews)); "Upper Management doesn't care about any difficulties you have and only care about how you make them look." ((in 62 reviews))

What are employees saying about Encore Global layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Encore Global layoffs and their outlook for job security at Encore Global in 2026.

What are the top reviewed Encore Global locations?

Chicago , Orlando , Dallas , San Francisco , Atlanta , Las Vegas , Washington , Los Angeles , New York , Austin , San Diego , Boston , Miami , Denver , Phoenix , Nashville , Houston , Philadelphia , Schiller Park , New Orleans , Coppell , Seattle , Charlotte , Minneapolis , Baltimore , San Antonio , Columbus , Jacksonville , Schaumburg , Kansas City

Encore Global reviews

3.1

45% would recommend to a friend

(3,107 total reviews)

Ben Erwin

52% approve of CEO

40% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Encore Global has an employee rating of 3.1 out of 5 stars, based on 3,107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Encore Global employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

3K reviews

5.0

Apr 20, 2011

Swank is a great company run by genuinely good people with good business sense and heart.

Director of audio/visual services

Recommend

CEO approval

Business Outlook

Pros

Training and advancement opportunities are prevalent and managers assist in placing you in a job that fits your skill set while stretching you and making you ready for advancement. The job is rewarding and challenging.

Cons

A 50 hour work week is standard. This is a 24/7/7 career and weekends and holiday are generally required work days.

2.0

Apr 15, 2011

Swank taught me alot, maybe I'll get to use this info someday.

Technician/coordinator

Recommend

CEO approval

Business Outlook

Pros

There are very good people on the technical level, some of the best in the business. They have great training programs and the pay is okay.

Cons

The manangement at most properties are stubborn and hard to work with, they seem to chase away the smartest techs, this company is for mindless worker drones, not creative high tech individuals like they suggest when you get hired. They teach you alot, but you'll be lucky to get to use advanced training at all.

4.0

Apr 15, 2011

Can take a long time to mov eup through management ranks

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Wide varitey of technology and equipment to learn, even wider varitey of clients to serve. Once a manager, many opportunites for self-motivated employees to use their "entreprenurial spirit" to "take ownership" of the business decisions.

Cons

At the expense of work-life balance, it is difficult to maintain profitability with business model. Known fixed-expenses also make bonus-earning diffucult, and not much of an incentive. Occasionally, not earning your bonus is a perceived as poor-performance.

Viewing 3061 - 3063 of 3,107 Reviews

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Jobs at Encore Global

Warehouse Associate - Los Angeles Warehouse

Event Sales Assistant, Hotel Services - JW Marriott

Warehouse Associate - Orlando Branch Office

Event Rigger - Fontainebleau

Administrative Assistant - Hotel Del Coronado

Encore Global

Encore Global reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Swank is a great company run by genuinely good people with good business sense and heart.

Swank taught me alot, maybe I'll get to use this info someday.

Can take a long time to mov eup through management ranks

Top companies for "Compensation and Benefits" near you

Jobs at Encore Global