Encore Global reviews

3.1

45% would recommend to a friend

(3,107 total reviews)

Ben Erwin

52% approve of CEO

40% positive business outlook

Encore Global has an employee rating of 3.1 out of 5 stars, based on 3,107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Encore Global employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

3K reviews
2.0
May 9, 2011
Recommend
CEO approval
Business Outlook

Pros

Decent pay for people with no formal education Little supervision allowing for a lot of decision making Chance to make good contacts on event and hotel industry

Cons

Long hours with no lei time policy and no overtime Un-even work load amongst fellow team member Support could be great or horrible depending on your regional vp

3.0
May 6, 2011

Room for Improvment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits program and the leadership at the top generally does seem to care about the individual.

Cons

Micro Managing at Regional and Area Level to the EXTREME. Scheduling done by committee with little or no regard for personal situations. Six and ocassional seven day work weeks are not uncommon for salaried employees with 10 to 12 hour work days required. Hourly labor controlled or eliminated to get the most out of salaried associates. Compensation and incentivies not in line with work load and shift demands.

1.0
May 3, 2011
Recommend
CEO approval
Business Outlook

Pros

Can transfer anywhere in the country.

Cons

Underpaid, it is very difficult to get a decent raise with this company. They finally offered me a significant raise when I put in my two weeks, by then it was too little, too late. At all the large properties in the region employees are forced to work crazy hours, lots of overtime when it is busy, no hours at all when it is slow; yet they still consider them full-time. I worked at a smaller property, had a great Director, had great hours, and was treated well at my property. BUT being at a small property their is nowhere to go career-wise if I were to have moved up with the company I would have been forced to work at a larger property in the region. Every large property in my region is a nightmare (see above)! So what is one supposed to do? Move up and sacrafice your life to a horrible paying job that you are not even proud of? Or simply move on.........the choice was easy for me.

Viewing 3058 - 3060 of 3,107 Reviews

Glassdoor has 3,292 Encore Global reviews submitted anonymously by Encore Global employees. Read employee reviews and ratings on Glassdoor to decide if Encore Global is right for you.