Is Encore Global a good company to work for?

Encore Global has an overall rating of 3.1 out of 5, based on over 3,292 reviews left anonymously by employees. This rating has been stable over the past 12 months. 45% of employees would recommend working at Encore Global to a friend and 40% have a positive outlook for the business. The best reviews about Encore Global have been left by employees working as Director, Event Technology , Senior Sales Manager and DET .

Does Encore Global pay their employees well?

According to anonymously submitted Glassdoor reviews, Encore Global employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Encore Global. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Encore Global?

45% of Encore Global employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Encore Global 2.7 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Encore Global?

Sales Manager (251) , AV Technician (244) , Technician (184) , Director of Event Technology (130) , Audio Visual Technician (119) , Technical Lead (81) , Lead Technician (70) , Technical Supervisor (67) , Operations Manager (61) , Director (58) , Event Technology Specialist (54) , Event Technician (50) , A/V Technician (40) , Technical Specialist (38) , Audio/Visual Technician (37)

What are the pros of working at Encore Global according to real employee reviews?

"The actual techs tend to be pretty great people making do with what they have." ((in 197 reviews)); "Benefits were good and the positions I had there over a 2 decade career were enjoyable." ((in 191 reviews)); "Training is available and encouraged." ((in 70 reviews)); "Great opportunity to break into the AV field and learn the basics" ((in 64 reviews)); "Coworkers are great and easy to work with." ((in 55 reviews))

What are the cons of working at Encore Global according to real employee reviews?

"Low pay that doesn't sustain you when its slow and you're working less than 10 hours a week" ((in 301 reviews)); "slow months with almost no work incentive metrics are impossible to reach poor management" ((in 184 reviews)); "Long hours and lots of cheap travel" ((in 170 reviews)); "there is no work/life balance" ((in 118 reviews)); "Upper Management doesn't care about any difficulties you have and only care about how you make them look." ((in 63 reviews))

What are employees saying about Encore Global layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Encore Global layoffs and their outlook for job security at Encore Global in 2026.

What are the top reviewed Encore Global locations?

Chicago , Orlando , Dallas , San Francisco , Atlanta , Las Vegas , Washington , Los Angeles , New York , Austin , San Diego , Boston , Miami , Denver , Phoenix , Nashville , Houston , Philadelphia , Schiller Park , New Orleans , Coppell , Seattle , Charlotte , Minneapolis , Baltimore , San Antonio , Columbus , Jacksonville , Schaumburg , Kansas City

Encore Global reviews

3.1

45% would recommend to a friend

(3,107 total reviews)

Ben Erwin

52% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,107 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Encore Global has an employee rating of 3.1 out of 5 stars, based on 3,107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Encore Global employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

3K reviews

5.0

Jul 2, 2025

Overall: It could be worse.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Full benefits. Retirement package. Merit Increases. Training opportunities. Many career paths

Cons

depending on what department you work in, schedule can be challenging.

3.0

Jun 30, 2025

ok

Sales associate

Recommend

CEO approval

Business Outlook

Pros

fine company if youre looking for

Cons

people are not the greatest

2.0

Jun 26, 2025

good people, poor hours, poor pay

Av technician

Recommend

CEO approval

Business Outlook

Pros

- The technicians who have been with Encore for more than a season are really wonderful, friendly and knowledgeable. They put up with so many things and I give them huge props for what they do! - You can tell everyone is trying their best despite the communication and organizational problems - Good learning experience. (I learned I don't want to work for Encore!)

Cons

- Equipment is old and varies a lot between locations - Either being overworked or underworked, no work-life balance. - Will hire people without any experience, and have huge expectations for them immediately. I shadowed for a week and then was left on my own to speak to clients and perform tasks I had only seen done once or never. - More focused on saving a dime than taking care of their employees or clients. - Management is overworked and expected to pick up the phone any time of day, until they don't. Then I'm left without access to support, and they feel awful because they needed a few extra hours of sleep. It's not a good system for anyone!

Viewing 154 - 156 of 3,107 Reviews

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Jobs at Encore Global

Warehouse Associate - Coppell

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Warehouse Associate - Orlando Branch Office

Business Development Representative

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Encore Global

Encore Global reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Overall: It could be worse.

ok

good people, poor hours, poor pay

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Jobs at Encore Global