Encore Global reviews

3.1

45% would recommend to a friend

(3,107 total reviews)

Ben Erwin

52% approve of CEO

40% positive business outlook

Encore Global has an employee rating of 3.1 out of 5 stars, based on 3,107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Encore Global employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

3K reviews
3.0
Jun 25, 2025

Massive Slow Season

Recommend
CEO approval
Business Outlook

Pros

Coworkers are wonderful people. Everyone loves what they do, including me. Lots of overtime WHEN it is busy.

Cons

Massive slow season this year. When hired on, I was told the slow season would be ~2 months long. This year it is going to be 5+ months long. Essentially making this full-time position a seasonal one. Busy days can be very physically demanding, especially when not staffed properly--which happens often. Had multiple 10+ hour days with skipped breaks. Shifts are all over the place. Expect to be scheduled to work until midnight, but have to stay until 2am because the client wants to go late and then need to show up less than 8 hours later for a morning shift. Similarly, expect to work 14 days straight during the busy season and <4 hours/week during the slow season.

1.0
Jun 25, 2025

Get rid of an employee so the manager can get a promotion

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

At this point, I have none.

Cons

I discovered that shortly after laying me off due to budget issues, they gave the manager above mine a position increase, and I can only assume a pay increase accompanied it. I'm glad that my layoff could help support the promotion of someone who, as far as I could tell, didn't do much to advance the department.

2.0
Jun 25, 2025
Recommend
CEO approval
Business Outlook

Pros

I have met some really devoted and talented people here

Cons

The company does not have a great compensation structure for hungry sellers. incentives are not based on individual performance and your pipeline is controlled by Hotel partners and directors.

Viewing 157 - 159 of 3,107 Reviews

Glassdoor has 3,292 Encore Global reviews submitted anonymously by Encore Global employees. Read employee reviews and ratings on Glassdoor to decide if Encore Global is right for you.