England Logistics reviews

2.9

28% would recommend to a friend

(462 total reviews)
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Jason Beardall

36% approve of CEO

26% positive business outlook

England Logistics has an employee rating of 2.9 out of 5 stars, based on 462 company reviews on Glassdoor which indicates that most employees have an average working experience there. The England Logistics employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.4 stars).

Reviews by job title

462 reviews
1.0
Sep 14, 2016
Recommend
CEO approval
Business Outlook

Pros

When I started at EL several years ago, I would say that the Pro’s far exceeded the Con’s. However, years later, that is no longer the case. The biggest Pro for me is the core group of managers that still remain, but that number has been dramatically reduced over the years. I would also say the fast paced nature of the industry is a Pro for me personally.

Cons

Turnover at all levels of the organization is way out of control. I would estimate that our front line employee turnover is well over 100%. I would say that we hire and lose more employees every year than there are currently in the company. This turnover is not just a problem in the frontlines either. Every VP that was on Beardall’s Executive team when he became President has left the company and most of their replacements have left as well. These VPs that leave usually going on to bigger and better things. This shows me that we had really good leaders that could not work with Beardall. Turnover is also a problem within our Director level. I have seen several Directors who were underperforming, but really close with Beardall, so they were transitioned into other roles where their performance continues to be subpar. But they will not be fired by their buddy JB. How can you keep the recruiting team in place that hires all of these employees that are not successful in the company? The floor is becoming very toxic. We are not achieving our goals and we are losing co-workers every week. It seems like we are hiring anyone we can find, which makes our top performers question why they should stay at EL. We stress how important it is to have everyone in the building at 7am, but it is not uncommon to see Beardall or other members of upper management stroll in well after 7am. We do 4DX, which is a program that puts a lot of focus on addressing the biggest issue facing the company. We have been doing it for several years and have not come close to achieving the goal that has been set for us each year. I feel the 4DX goal should be to hire a new President that can retain our best employees and that will not promote/protect his family/and or friends.

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England Logistics Response
9y
After reading this post, I felt compelled to respond as most of the points expressed are completely false and baseless. I’d like to take a moment to address each of them. Turnover is not out of control. In fact, if you measure our turnover over the past couple of years, it has been reduced dramatically as we have put measures in place to increase employee welfare. It is amazing how many people forget all of the events that England Logistics puts on in order to increase employee satisfaction. Just to name a few events: Annual Kickoff event, EL Summer Games, EL Dodgeball Tournament, Casino Night, family day at Boondocks, and EL Team Building Challenge. These events come at a cost to the company but I know for a fact that Jason is a champion for these events because he cares about each employee and his/her family. Regarding the various VP’s that have left the company, some have left on their own, but others have been relieved because of lack of performance. I also know for a fact that all of the individuals that have left the company that were on the executive team still maintain a great relationship with Jason and the rest of the executive team. In fact, just last week, we had lunch with one of these individuals. He mentioned that Jason was influential in helping him land his next opportunity and mentioned how grateful he was for the friendship he had developed. Your assertion that these VP’s couldn’t work with Jason is completely baseless and false. This post also mentions that Jason is hesitant to get rid of underperformers because they are his friends. This is so far from the truth as two of the three recent separations have been because of lack of performance. During my seven years at England Logistics, I’ve had the opportunity to report to five different leaders and I can say without a doubt that Jason holds me the most accountable. It is something that I embrace as it is part of our culture and has helped me grow in my career. Arriving early is part of our culture as well. We do stress regularly the importance of being in the office at 7 am in order to start the day out right and be able to service our national customers. I’ve seen on numerous occasions when arriving at 7 that Jason is not only in the office, but is often found holding the door open and greeting the employees that are arriving to start their day. He genuinely cares about the employees and has an open door policy. I have personally witnessed, on a number of occasions, employees requesting to schedule time with Jason to discuss items directly. Never has he put them off and denied them of this opportunity. He has an open door policy and is always willing to listen to what his employees have to say. Leadership is hard. As a manager, I’m sure you understand. It is easy to cast stones at leadership and let others know what you would do if it were your company. In my experience, the single most important factor in job satisfaction is how the employee feels about their leader. If you feel the floor is toxic, as manager I’d encourage you to look inward rather and see what you can do to improve your group’s welfare. We value the opinions of our leadership and all of us have an open door policy. I am going to offer an invitation to you, since you are a current leader, to come and meet with me directly and discuss all of your concerns. True leadership requires hard things from us and I know that we as an executive team are working diligently on the behalf of the employees. I’ve worked for EL for seven years, starting out as a financial analyst. I didn’t get to the position I am in now because I am friends with Jason. I got there by working hard and embracing the core values of England Logistics. By doing so, I developed a close relationship with all of those that I work with, including Jason. Again, I encourage you to share your concerns with us directly so we can come together on a solution and we can all grow together. We are all on the same team with a common goal. It only makes sense for us to work together like one. -Justin Smith
2.0
Jun 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Weekly pay is great and no problems with the checks cashing. Free soda, fresh fruit Friday, casual dress, good co-workers and the business isn't going to fold. Boondocks passes have been given out the past few years for the company party. The company has a strong financial position. Weekly updates on how each division is performing.

Cons

Upper management is clueless. They think bringing each employee a free orange juice on Christmas eve is creating a good culture. EL requires a degree for a phone sales job not understanding that the people who want phone sales jobs didn't go to college because they were busy working the phones and making money. Ramp will grow and grow until you are pushed out of your job. Account managers who are profitable are walked out the door each week because of only getting 33% of a ramp goal of 30k for a week. Health insurance will cost $600 a month for a family. Other department goals are set up to interfere with your departments goals. Poor bonus opportunity and morale is low through the company.

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England Logistics Response
9y
Thank you for your candid feedback. We are looking into and reevaluating the areas you mentioned, as well as others. We realize that retaining quality professionals takes more than "a free orange juice on Christmas eve" and that this is not the core of a strong culture. I wish your experience at England Logistics had been more successful and one in which we could have retained you as a Senior Account Manager. We are striving to improve and to become a great place to work and grow. Thank you again for taking the time to share your perspective and suggestions for improvement. Greatest of success to you in your new opportunities!
1.0
Nov 6, 2015
Recommend
CEO approval
Business Outlook

Pros

There are a lot of great people that work there. They have one senior account manager (17 years of service) and she does an amazing job running her team and they pay her less than everyone else because she has been there longer... It is mind boggling. The industry is very exciting and fast paced.

Cons

Senior Management is disconnected with the reality of the job being done on the floor and the challenges taking place. Middle management is discouraged from expressing anything other than the rhetoric they have been given from upper management. VERY HIGH TURNOVER.

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England Logistics Response
10y
Yes, there are a lot of great and highly respected people who work here, 17 years and more and less. Yes, our turnover is higher than we want it to be. It is a major concern for you, me, and all of us here. It is an expressed concern for the England family as well. Because of the depth of this shared concern we are trying to learn from the feedback back shared in these reviews, in exit interviews, our employee engagement survey, Idea Olympics and every other avenue we can tap into. In turn we are striving to take those lessons learned and make changes to improve the growth, development and experience of our people. We for sure have plenty of ground to cover. But we are committed to improving. Thank you for pointing out some of the areas we need to focus our commitment and energy. Great success to you and your future!
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