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      Ensemble Health Partners

      Engaged Employer

      Ensemble Health Partners reviews

      2.8

      36% would recommend to a friend

      (984 total reviews)
      avatar

      Judson Ivy

      51% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Ensemble Health Partners has an employee rating of 2.8 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ensemble Health Partners employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      984 reviews
      5.0
      Mar 29, 2019

      Best place I've ever worked

      Revenue integrity analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      I think anyone who has had a few jobs knows that each company likes to fill you with all kinds of ideas in orientation that their company culture is the best. They tell you that the people who work there are team players and why they're a great company to work for. It all sounds so amazing until time after time, they prove to you that it isn't true. Or, that it might be true at the top but the effect doesn't trickle down to your department. Well, I've been at Ensemble now for about 6 months. They promise some amazing things in orientation: Transparent communication, opportunities for growth, leaders who actually listen, a chance to voice concerns and actually have them heard, community service, and the list goes on. Being the jaded employee I was, I thought to myself, "Wow, that sounds amazing. Too bad it probably wont actually happen." So, I waited like I'm sure many others do for the other shoe to drop. But, they delivered on those promises. My training experience was exceptional. My team is amazing and always willing to answer my questions. My management team is available when I need them. The president of the company, and the senior VP of the company come to your orientation if they're not out getting more business and allowing this company to grow more. They hold Town Hall meetings where they let us know everything that is happening in the company (transparent communication) and answer anonymous questions submitted by employees. For the first time in my life, I feel like I'm at a company that doesn't lie to me and that is really invested in developing me into a leader. Leaving my previous company and taking this job has been the best decision of my career hands down.

      Cons

      No company is without its faults. Although Ensemble doesn't have many, I'm sure every department is different. With the growth we are experiencing and the growth we are still anticipating, I believe everyone is feeling some pressure. You are expected to work hard (which isn't a con) but as the company goes through changes you need to be very flexible and adaptive. Your job responsibilities might change from day to day depending on the needs of the company. That might be a con for someone who doesn't like change but alas this is healthcare and change is inevitable.

      3.0
      Mar 28, 2019

      Hospital is great, outsource company is full of empty promises

      Patient access
      Recommend
      CEO approval
      Business Outlook

      Pros

      On sight Management cares, not Corporate! All they care about is the bottom line- which only makes their pocket full of profits and bonuses.

      Cons

      Corporate is full of VP's and no respect for anyone below them.

      avatar
      Ensemble Health Partners Response
      7y
      Thank you for taking the time to share your experience. While it can be hard to respond without context and background, we wanted to take the time to provide a response to you. It is concerning that you chose this format to voice your concerns when we have so many different avenues for open communication and the ability for our associates to talk to any level of leadership. Here at Ensemble, communication with each other, our team members, leaders and across the company is imperative to the success of Ensemble and the results that we produce for our clients. Each and every day our associates have the chance to meet with their team and their leader to talk about what’s working, ways to improve and things that are going on around the company. Every week, our senior leadership team sends out communication to all of our associates, no matter their location. We have a newsletter, a company intranet, additional weekly e-mails that are sent to our associates and many other different ways that we communicate across our company. We provide countless opportunities to speak up about ways to improve around our company, and we encourage this each and every day. In fact, just last week we asked specifically for feedback on how we can better make you feel communicated with and valued here at Ensemble. Ensemble has also been very active in your community with charitable contribution and strives to put People First, Last and Always. We invite you to please contact us directly with your personal story at tellshannon@ensemblehp.com or heyemily@ensemblehp.com or our personal cell phone numbers which are published and let’s discuss your perception and experience together. Shannon White, President and COO, Ensemble Health Partners Emily Jones, SVP, Patient Access Services, Ensemble Health Partners
      5.0
      Mar 22, 2019

      Ensemble is where you make a career

      Internal auditor
      Recommend
      CEO approval
      Business Outlook

      Pros

      When I interviewed with Ensemble, they did a great job of showing me why I wanted to work here. In my humble opinion, Ensemble is an excellent place to work. I am thankful that I was blessed with the opportunity to work for this organization. The very thing that makes Ensemble shine is the culture and the passion of the staff. This passion and drive can be found at the most entry level positions all the way to the CEO. I can speak from experience that this is not something very common in healthcare. I have worked in several facets of healthcare and revenue cycle. I have worked on the payer side, the provider side, the clearinghouse side, and the billing software side. For the first time in my career, I feel like I am in the right place. I feel that I am in a place that I can grow with the support of leadership. My direct leaders as well as the organization's leaders are among the most supportive that I have ever had the pleasure to work with. They are passionate about what they do but they are just as passionate about their associates as well. They pride themselves on hiring quality talent that grow within the company. They are very dedicated to growing leadership from within and that speaks volumes about the character of our leadership. I feel at home here and I feel inspired and motivated as opposed to being stressed out. Since I came to Ensemble, I am happier than I have ever been in my career. I don’t complain about work; I don’t dread coming to work. It's a great environment with a tremendous amount of talent. I am especially proud of my team and my department as they are some of the most talented staff I have ever had the privilege of working with. I came here with the expectation that I would be supported and encouraged to not only grow as an employee, but as a person as well.

      Cons

      No organization is without its flaws, that is just life. I could sit here and pick apart bits and pieces to come up with cons but is that fair? Is that what we should do with people as well? As I stated in the "Pros" section, I have been all around in healthcare. I have seen the industry from many sides that most have not. If there is a TRUE problem at Ensemble, our leadership works incredibly hard to make it better. The support, training, and resources offered here are not typically found anywhere else. I have found those who do pick apart the organization take Ensemble for granted. When you read a review, you must look beyond the content itself. How many times have you read a review online where the person leaves a negative review that really has nothing to do with the product itself? Employer reviews are no different. Ensemble pushes you to go above and beyond your job description so if you're complacent, this organization isn't a good fit for you.

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      ReviewsEnsemble Health Partners reviews

      Glassdoor has 998 Ensemble Health Partners reviews submitted anonymously by Ensemble Health Partners employees. Read employee reviews and ratings on Glassdoor to decide if Ensemble Health Partners is right for you.