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      Entrata

      Engaged Employer

      Entrata reviews

      3.6

      65% would recommend to a friend

      (720 total reviews)
      avatar

      Adam Edmunds

      62% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Entrata has an employee rating of 3.6 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Entrata employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      720 reviews
      2.0
      Nov 10, 2020

      It was great at first!

      Leasing agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      When I first worked at home taking calls I thought it was the dream job. We had 10 minute waits in between calls and I got to watch movies in between calls while I was home. Most of the calls were pretty easy. It was a good job for me because I didn’t have a car to go to work and I could do homework on the side.

      Cons

      The benefits lack. I hated taking a vacation and realizing that I’m going to have a tiny paycheck because I took time off. The calls have been back to back for over a year. Some managers are micromanagers and make the job more difficult. The pay is not that good.

      avatar
      Entrata Response
      5y
      We appreciate your candid feedback and will be sure to share it with the necessary departments for further review. If you have additional comments or questions, please contact us at hr@entrata.com.
      1.0
      Nov 6, 2020

      Underpaid, Overworked, Mismanaged

      Product training manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      When you have other colleagues suffering with you under the toxic culture that management has created, you gain a sense of brother(sister)hood among each other. Everyone really tries to pick each other up especially when the weight of work burdens you every day.

      Cons

      Where do I start? It's extremely difficult to hear from management after explaining and giving evidence to the ever-increasing workload and stress on the department that we "just need to have better attitudes about it." It sometimes feels taboo to even voice our concerns or exhaustion from the constant responsibilities that are being added upon. On top of that, there is very little trust from management. We have to return-and-report every single hour of every single day of what we do, lest we are perceived as not doing our jobs. Did I mention that there is a lack of vision and expectations from them? The KPIs were so inconsistent and ill-measured that it was difficult to know if we were actually doing things right because we had no direction or help from management. I could go on and on about how freeing it was to leave that department, but I'll leave it with this last statement: Every day I felt like I was on a PIP and about to lose my job.

      avatar
      Entrata Response
      5y
      Thank you for taking the time to review your experience working at Entrata. We appreciate your candid feedback. We are continually looking for ways to improve, and will be sure to share your feedback with the necessary personnel and departments for review. If you have any additional feedback, or would like to discuss your experience further, please feel free to contact hr@entrata.com.
      5.0
      Nov 3, 2020

      Best Workplace!

      Coach
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best workplace. Has some of the most amazing people I’ve met. Such a great and friendly atmosphere, and they all want to see you succeed. They become you’re family.

      Cons

      There are honestly no cons working for Entrata.

      avatar
      Entrata Response
      5y
      Thank you for taking the time to leave a review. We appreciate your feedback!
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      ReviewsEntrata reviews

      Glassdoor has 725 Entrata reviews submitted anonymously by Entrata employees. Read employee reviews and ratings on Glassdoor to decide if Entrata is right for you.