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      Entrata

      Engaged Employer

      Entrata reviews

      3.6

      65% would recommend to a friend

      (720 total reviews)
      avatar

      Adam Edmunds

      62% approve of CEO

      67% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.3

      Senior management

      3.3

      Career opportunities

      3.2

      Compensation and benefits

      Entrata has an employee rating of 3.6 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Entrata employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      720 reviews
      5.0
      Sep 28, 2021

      Entrata to the moon!!!!

      Senior customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Entrata has the absolute best platform in the space and I’m lucky to be able to help our customers realize the full potential our platform has to offer! Our CS team is incredible! The job is not easy but the team makes it enjoyable and rewarding! We have amazing leadership in our department, who truly care about each of us and our customers. If my direct manager or the VP ever leave, I’m following them - they’re the best. Our customers are awesome! Sure, there can be a rough one here or there but, overall, they’re great. I have never been more encouraged by the new C Suite that we have in place. They get it! It is nice to have a team in place that focus on their respective areas. The encouragement is felt by our entire department. Good things are ahead. Most importantly, I feel like I’m in a role that makes a huge impact on the business! I also feel that I am a huge value to my customers, which is what I love.

      Cons

      The job can be tough. When you have an expansive platform like we have, there can be challenges. When there are bugs with our software, there are some development teams who are not helpful or do not act with a sense of urgency to get things done for our customers. Working from home has made that even more difficult at times because some people can hide and just not respond for days. However, I’m encouraged by the new CTO and what he has in place. Our compensation could be better. That’s not to say it’s terrible (it’s not) but there’s room for improvement. The support I feel from department leadership and the rewarding nature of the job make up for it.

      avatar
      Entrata Response
      4y
      Thank you for leaving a review. We appreciate your thorough analysis and the constructive feedback you've provided. We're constantly working to improve the employee experience at Entrata, and will be sure your feedback is reviewed by the appropriate stakeholders. If you'd like to discuss any aspect of your review further, please don't hesitate to contact us directly at hr@entrata.com.
      5.0
      Sep 23, 2021

      Great People!

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I’ve been with Entrata for the past four and half years and have been able to work my way up through several positions. I’ve always had great experiences with my managers and teammates.

      Cons

      The pay is below average.

      avatar
      Entrata Response
      4y
      Thank you for your review! We're glad to hear you've had some great experiences here at Entrata and have had the opportunity to work with some wonderful people. Please don't hesitate to contact us at hr@entrata.com with any future feedback.
      5.0
      Sep 21, 2021

      Great company

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company. Love working here.

      Cons

      No complaints at all. Highly recommend

      avatar
      Entrata Response
      4y
      Thanks for the review - we're happy to see that you love working at Entrata. We appreciate all you to do help make Entrata a great place to be!
      Viewing 502 - 504 of 720 Reviews
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      ReviewsEntrata reviews

      Glassdoor has 725 Entrata reviews submitted anonymously by Entrata employees. Read employee reviews and ratings on Glassdoor to decide if Entrata is right for you.