Entrata reviews

3.6

65% would recommend to a friend

(719 total reviews)
avatar

Adam Edmunds

62% approve of CEO

67% positive business outlook

Entrata has an employee rating of 3.6 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Entrata employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

719 reviews
2.0
Jan 1, 2017
Recommend
CEO approval
Business Outlook

Pros

You are able to work at home and it comes with benifits after 30 days for anyone working over 20 hours

Cons

They expect you to not fail a call. They are always changing how they grade a call but don't make sure it's clear to everyone and that everyone knows about it. Also if you fail 4 calls they fire you. They also say that by sending in a clean slate and winning it that you will be able to erase a failed call but you can't and that failed call is still there. They also like to get rid of a lot of people when it's time for a raise. Also if you can't work a day and can't get it covered you get in trouble even if you let them know why you missed work.

1.0
Dec 20, 2016

Don't waste your time...

Recommend
CEO approval
Business Outlook

Pros

Ability to work from home is a great option and the equipment is provided. Health benefit are also an option.

Cons

Health benefits are way too expensive for not great coverage. The management talks down to you if you need their help. They push you to be fake and mark you down if you can't be bubbly and fake like they think you should be, even if you are actually still getting the job done. They have a retention bonus but if you change your schedule you lose half of it even if you have no way to avoid it. You earn rewards you can't use and they have so much FINE PRINT to their programs that is not accessible to the people that actually use the programs. You dont have a lot of information for the calls you get and asking the caller if they would like to a call back from the leasing office is a failed call. Its really like being stuck between a rock and a hard place. You dont move up unless you are in their in crowd. They say you get opportunities to make more money but those opportunities are taken from you right before the deadline.

3.0
Dec 9, 2016

A typical part-time job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good casual working environment

Cons

- Lack of opportunity. Lots of focus on just hitting requirements.

Viewing 598 - 600 of 719 Reviews

Glassdoor has 724 Entrata reviews submitted anonymously by Entrata employees. Read employee reviews and ratings on Glassdoor to decide if Entrata is right for you.