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      Entrata

      Engaged Employer

      Entrata reviews

      3.6

      65% would recommend to a friend

      (720 total reviews)
      avatar

      Adam Edmunds

      62% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Entrata has an employee rating of 3.6 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Entrata employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      720 reviews
      5.0
      Dec 3, 2021

      What I've been looking for in a Company

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Everyone I have encountered truly believes in and lives out the Company values daily. The employee team members are very supportive, friendly, passionate for their customers, and helpful. -The remote position is exactly what I was hoping to find to eliminate my nearly 2hr daily commute. -The leadership team communicates regularly on business goals and also leads by positive examples.

      Cons

      -Because there are a lot moving parts (system enhancements, employee changes, department improvements), it can sometimes be challenging to track down the right person within the company to help, but everyone is helpful in pointing you to the right direction.

      avatar
      Entrata Response
      4y
      Thank you for taking the time to leave comprehensive and candid feedback about Entrata. We truly value your input and will be sure to share your review with the appropriate stakeholders. Please don't hesitate to contact us directly at hr@entrata.com to continue the conversation.
      5.0
      Oct 4, 2021

      Incredible company - but be ready to work!

      Product training manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Entrata is the most put-together company I've ever worked for. I love their emphasis on communication and cooperation. Entrata has an amazing culture where the values are lived rather than just advertised. I love the company, the product, the culture, and my team.

      Cons

      This certainly isn't an easy job. Onboarding alone takes between 4-6 months, and even then there is always more to learn. Being a Product Training Manager means being "on" all the time - being upbeat, positive, and helpful for our clients. It's certainly rewarding to finish a successful training and know that you have helped people, but the preparation and mental energy required for those trainings can be a lot at times. I realize that this is more of a challenge for some than it is for others - that's just my two cents.

      avatar
      Entrata Response
      4y
      We appreciate you taking the time to leave such thorough and constructive feedback. We'll be sure to share your comments with the necessary stakeholders for additional review and consideration. If you'd like to discuss any of your comments in more detail, we can be reached at hr@entrata.com.
      4.0
      Oct 4, 2021

      Great for a summer, but commissions slim in off season

      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Work from home with monthly meeting in office (now permanent even after COVID-19). Option is available to work in office. - Unlimited Flex PTO starting 2022 - 4 weeks paid maternity leave (2 weeks for secondary caregiver (father)) - Headquarters located in Silicon Slopes - Two paid 15 minute breaks each day with an hour for lunch unpaid. - 10 hours of optional overtime available each week during summer rush - High commission percentage on renters policies sold - Open line of communication with management through Slack - Onboarding takes 2 weeks if you already have a Property & Casualty insurance license - If you are unlicensed, the company will pay for your training and exams (industry standard) - This position is a step up from the Insurance Customer Service Representative

      Cons

      - We are an insurance broker and we are limited by the relationships we have with our carriers. - Our web app is experiencing growing pains and needs to be updated - High call volume in August and September due to student tenant migration to universities. - Low base salary ($36k) - You receive elevated calls, and if they need to be elevated further the caller is directed to contact us via email.

      Viewing 259 - 261 of 720 Reviews
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      ReviewsEntrata reviews

      Glassdoor has 725 Entrata reviews submitted anonymously by Entrata employees. Read employee reviews and ratings on Glassdoor to decide if Entrata is right for you.