Entrust reviews

3.7

69% would recommend to a friend

(436 total reviews)
avatar

Todd Wilkinson

68% approve of CEO

44% positive business outlook

Entrust has an employee rating of 3.7 out of 5 stars, based on 436 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Entrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

436 reviews
1.0
Aug 31, 2022
Recommend
CEO approval
Business Outlook

Pros

Liked the job. I was there like 11 mo. Pro's? Hmmmm better than some jobs I guess.

Cons

Data Silos!!! There are a handful of people that know how to install troubleshoot and resolve most issues. There are 1 or 2 gurus that know a lot and they don't like to share! No good reliable documentation, editing host files is soooo 80s! DNS is where you edit pointers and knowledge of forward and reverse lookups are vital. This place operates like a rain forest. SOME get good quality help and if you're liked you can grow. However if you fall out of favor you're quickly ushered out the door.

3.0
Jun 17, 2021

Mediocre

Recommend
CEO approval
Business Outlook

Pros

* Many good hard working people around you * Pay, but it varies * Good 401k match and decent benefits * Ability to learn on the job * Location (for some) * Good product portfolio * Summer hours

Cons

* A lot of legacy baggage * Functional excellence doesn't exist * Need more standardization across organization * Systems data quality is worse than average which impacts daily operations and reporting * Shifting priorities too often * Strategy is sort of there but when it comes to execution it all falls apart * Acquisitions completely derail already planned initiatives * Below average new colleague onboarding. I wouldn't even call 30 minute meeting for a new hire onboarding. It's embarrassing and puts a lot of pressure on a hiring manager. * It would be beneficial for many to learn what product lifecycle management is and what it entails. * Invest in your people and their development if you want them to stick around. And no, 1-2 hours of training a year does not count. * Some colleagues need serious training and managers need to make sure they are following departmental work instructions. * Not enough planning and rushing into execution * Too many of "I want" and "I need" requests. It needs to work for the whole company not for a few people. And department leaders need to enforce that * Transparency and communication needs improvement * Too lean of an organization. Company's growth in the last 5-7 years was substantial and workforce in some departments is no longer sufficient. This makes work and life balance extremely challenging * Promoting heroism and putting out fires on daily basis

avatar
Entrust Response
4y
We appreciate the time you took to provide us with this feedback and will share it with our leadership team. We are continually working to enhance our company and culture by providing additional learning opportunities, personalized onboarding sessions, and communicating about our products and acquisitions during our Quarterly Business Updates and Entrust Live sessions.
2.0
Feb 19, 2020

Employee Morale is non-existant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers, benefits, office location, office amenities

Cons

Management constantly make rushed decisions that aren't thoroughly thought out. Then demand the lower level employees to drop everything, including surrendering their nights/weekends to finish half baked projects. Employees are over utilized, and under payed. Management doesn't seem to learn from past mistakes. Executives are completely misaligned, and nobody seems to take responsibility for failures, instead they pass the buck between departments.

avatar
Entrust Response
6y
Colleagues at Entrust Datacard do work hard; however, we strongly encourage our employees to strike a balance between work and their personal lives that works best for them. We pride ourselves on having and maintaining a flexible work environment. Thank you for your feedback on the office setting; as we do work diligently to foster a positive and engaging work environment. Our leadership team continues to strive for a better tomorrow for our colleagues, customers and communities.
Viewing 19 - 21 of 436 Reviews

Glassdoor has 511 Entrust reviews submitted anonymously by Entrust employees. Read employee reviews and ratings on Glassdoor to decide if Entrust is right for you.