Epos Now reviews

3.6

62% would recommend to a friend

(548 total reviews)
avatar

Jacyn Heavens

74% approve of CEO

60% positive business outlook

Epos Now has an employee rating of 3.6 out of 5 stars, based on 548 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epos Now employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

548 reviews
1.0
Dec 19, 2025

DO NOT WORK HERE

Recommend
CEO approval
Business Outlook

Pros

There are no positives to working here.

Cons

Just do not bother, there is no amount of money they could offer me to come back and work for these cowboys. Terrible product and management.

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Epos Now Response
6mo
Thank you for taking the time to leave us a review and provide us with your feedback. We are continually working hard and implementing improvements to ensure Epos Now is an amazing place to work. We take all feedback provided to us seriously, If you have any further feedback we do encourage you to contact us confidentially on HR@eposnow.com so that we can discuss this in more detail with you Many Thanks People Team
4.0
Dec 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice team, awesome colleagues, The system offers strong, granular tools for real-time stock control, multi-location tracking, and low-stock alerts. The interface is generally considered intuitive, simple to use, and includes a dedicated training mode for fast staff onboarding. Epos Now Payments offers prompt deposit of funds and competitive rates, with quick and efficient transaction processing, often avoiding keying errors due to terminal integration.

Cons

My recommendations are: Introduce more flexible, month-to-month subscription options, even if priced at a slight premium, to directly compete with rivals. Aggressively address system reliability and speed. Focus QA efforts on Performance Testing and Root Cause Analysis (RCA) to eliminate recurring issues like freezing and slow navigation, especially in the Back Office. Improve inventory data reliability. Develop and integrate more granular hospitality features. Enhance accessibility features, specifically addressing the reported issue of small, unadjustable font sizes on the till app, which is a major accessibility downside.

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Epos Now Response
4mo
We are continually working hard and implementing improvements to ensure Epos Now is an amazing place to work. We take all feedback provided to us seriously, If you have any further feedback we do encourage you to contact us confidentially on HR@eposnow.com so that we can discuss this in more detail with you Many Thanks People Team
3.0
Dec 9, 2025

Join at your own risk

Recommend
CEO approval
Business Outlook

Pros

- Relatively laid back - Coworkers are friendly and helpful, the team works really well together.

Cons

- Management is disconnected from reality, with unbelievable expectations relative to the product the company has. - Bonus is never awarded, so don't count on ever getting it. - Benefits could be a lot better. - Your recognition will be a pat on the back.

avatar
Epos Now Response
6mo
Thank you for taking the time to leave us a review and provide us with your feedback. We are continually working hard and implementing improvements to ensure Epos Now is an amazing place to work. We take all feedback provided to us seriously, If you have any further feedback we do encourage you to contact us confidentially on HR@eposnow.com so that we can discuss this in more detail with you Many Thanks People Team
Viewing 25 - 27 of 548 Reviews

Glassdoor has 560 Epos Now reviews submitted anonymously by Epos Now employees. Read employee reviews and ratings on Glassdoor to decide if Epos Now is right for you.