Is Epsilon a good company to work for as a Client Support Analyst?

Client Support Analyst professionals working at Epsilon have rated their employer with 3.3 out of 5 stars in 56 Glassdoor reviews. This is a lower than average score with the overall rating of Epsilon employees being 3.6 out of 5 stars. Search open Client Support Analyst Jobs at Epsilon now and start preparing for your job interview by browsing frequently asked Client Support Analyst interview questions at Epsilon .

Does Epsilon pay Client Support Analyst employees well?

Client Support Analyst professionals rate their compensation and benefits at Epsilon with 3.3 out of 5 stars based on 56 anonymously submitted employee reviews. This is 3.1% better than the company average rating for salary and benefits. Find out more about Client Support Analyst salaries at Epsilon.

What are the top reviewed jobs at Epsilon?

Senior Software Engineer (103) , Business Systems Analyst (98) , Software Engineer (84) , Director (62) , Project Manager (47) , Account Manager (46) , Senior Business Systems Analyst (45) , Account Executive (41) , Manager (36) , Software Developer (35) , Senior Developer (29) , Senior Data Analyst (27) , Associate Software Engineer (26) , Business Analyst (26) , Campaign Analyst (25)

What are the pros of working at Epsilon according to real employee reviews?

"• Work/life balance was good 90% of the time; other people on the team weren't so lucky" ((in 483 reviews)); "The people at Epsilon are great and are really open to helping you grow and develop as an individual." ((in 253 reviews)); "Good benefits and a stable company." ((in 185 reviews)); "Good company and work culture" ((in 135 reviews)); "Flexible working hours and work from home opportunities" ((in 111 reviews))

What are the cons of working at Epsilon according to real employee reviews?

"There is no accountability for poor management." ((in 129 reviews)); "Low pay and very little base raises" ((in 100 reviews)); "Low salary and hard to get promotion" ((in 94 reviews)); "Bad managers continue to be rewarded." ((in 76 reviews)); "Senior leadership sometimes lack a realistic point of view and teams needs to over compensate." ((in 68 reviews))

Skip to content Skip to footer

Notifications

Epsilon

Epsilon Client Support Analyst reviews

3.3

60% would recommend to a friend

(56 total reviews)

Sean Reardon

100% approve of CEO

59% positive business outlook

Ratings by category

3.7

Career opportunities

3.6

Culture & values

3.5

Work/Life balance

3.4

Diversity & inclusion

3.3

Senior management

3.3

Compensation and benefits

Client Support Analyst employees have rated Epsilon with 3.3 out of 5 stars, based on 56 company reviews on Glassdoor. This indicates that most Client Support Analyst professionals have a good working experience there. Epsilon is rated in line with the average (within 1 standard deviation) by Client Support Analyst professionals compared to other employers within the Media & Communication industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

56 reviews

1.0

Dec 22, 2013

Great healthcare clients/relationships, terrible Epsilon management who don't value their employees

Account manager

Recommend

CEO approval

Business Outlook

Pros

Epsilon has won several significant RFP's for healthcare clients in the pharmaceutical industry. Great opportunity to build relationships with clients.

Cons

Epsilons management is by far the absolute worst I've ever experienced. All they care about is their bottom line, and not their employees. They expect the world of you, ie working many late nights, terrible compensation with no bonus, and no leadership support. You 100% feel more connected and supported from your clients than Epsilon. In addition, Epsilon cannot retain talent, therefore exhausting current talent to make up for the under performers.

3.0

Jan 6, 2013

PM Onsite at Merck

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good experience working 'inside' large pharma. Decent pay and benefits.

Cons

Epsilon mgmt focused more on making promises to the client than supporting their own team to execute on those promises.

5.0

Jul 31, 2012

SolutionSet / Google Client - Creative, fulfilling environment to work in.

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great career growth, wonderful team environment.

Cons

Commute to Mountainview - Google Client ONLY

Viewing 52 - 54 of 56 Reviews

Jobs at Epsilon

Business Systems Analyst

Business Systems Analyst

Business Systems Analyst

Business Systems Analyst

Business Systems Analyst

Epsilon reviews FAQs

Epsilon reviews Epsilon Client Support Analyst reviews

Epsilon

Epsilon Client Support Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great healthcare clients/relationships, terrible Epsilon management who don't value their employees

PM Onsite at Merck

SolutionSet / Google Client - Creative, fulfilling environment to work in.

Jobs at Epsilon

Epsilon reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Epsilon reviews FAQs

Jobs at Epsilon