Epsilon reviews

3.6

68% would recommend to a friend

(3,362 total reviews)

Sean Reardon

55% approve of CEO

59% positive business outlook

Epsilon has an employee rating of 3.6 out of 5 stars, based on 3,362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epsilon employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Dec 3, 2024

Great place to start your career

Recommend
CEO approval
Business Outlook

Pros

Overall, Epsilon is a great place to start one's career at. The early career program is well structured, enthusiastic and is ahead of the curve. This was my first job post grad so I can mainly speak to this area. The middle level managers at Epsilon are phenomenal and undervalued. The career manager being separate from the direct manager for an employee to report to is very helpful for all parties.

Cons

The company is extremly middle fat from the directors up. Moving to a company that is more lean in leadership, I realized how slow and disorganized many of the large Epsilon teams are. Working on teams with one team lead per client team has gone smoother, introduces so much more efficiency, collaboration, and even more innovation. The Epsilon 3-5 directors on a single team slowed the performance and turnaround times. This also led to team disagreements for small tasks. Assigning team members to various teams with differing leadership or pm's caused a lot of overload for employees and seemed very mysterious. During my time at Epsilon, it appeared that the lower level employees felt great distrust from upper level management. The lack of transparency for promotions was constantly discussed among my peers.

avatar
Epsilon Response
1y
Thank you for sharing your insights with us. We're happy to hear Epsilon has supported your growth and that you enjoy working here. Wishing you continued success in your career.
4.0
Dec 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Mostly great people to work with

Cons

Can be rocky work-life balance (but that’s agency life), and pay is pretty poor

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Epsilon Response
1y
Thank you for your feedback. We're committed to listening and improving. Your feedback will be shared with leadership as we work to improve.
4.0
Dec 2, 2024

Pretty Pleased

Recommend
CEO approval
Business Outlook

Pros

Good work-life balance, decent pay for the hours we do

Cons

Disorganized at times, lukewarm stance of RTO

avatar
Epsilon Response
1y
Thank you for sharing your feedback. We're committed to listening and improving. Your insights will be shared with leadership as we work to improve.
Viewing 502 - 504 of 3,362 Reviews

Glassdoor has 3,634 Epsilon reviews submitted anonymously by Epsilon employees. Read employee reviews and ratings on Glassdoor to decide if Epsilon is right for you.