Is Epsilon a good company to work for?

Epsilon has an overall rating of 3.6 out of 5, based on over 3,621 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 69% of employees would recommend working at Epsilon to a friend and 59% have a positive outlook for the business. The best reviews about Epsilon have been left by employees working as Associate Business Systems Analyst , Project Coordinator and Senior Database Developer .

Does Epsilon pay their employees well?

According to anonymously submitted Glassdoor reviews, Epsilon employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Epsilon. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Epsilon?

69% of Epsilon employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Epsilon 4.0 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Epsilon?

Senior Software Engineer (101) , Business Systems Analyst (98) , Software Engineer (83) , Director (62) , Project Manager (47) , Account Manager (46) , Senior Business Systems Analyst (45) , Account Executive (41) , Manager (36) , Software Developer (35) , Senior Developer (28) , Senior Data Analyst (27) , Associate Software Engineer (26) , Business Analyst (26) , Campaign Analyst (25)

What are the pros of working at Epsilon according to real employee reviews?

"• Work/life balance was good 90% of the time; other people on the team weren't so lucky" ((in 469 reviews)); "The people at Epsilon are great and are really open to helping you grow and develop as an individual." ((in 262 reviews)); "good benefits and 401K matching" ((in 194 reviews)); "good work culture and team" ((in 140 reviews)); "Flexible working hours and work from home opportunities" ((in 108 reviews))

What are the cons of working at Epsilon according to real employee reviews?

"There is no accountability for poor management." ((in 133 reviews)); "Low pay and very little base raises" ((in 102 reviews)); "Low salary and hard to get promotion" ((in 94 reviews)); "Bad managers continue to be rewarded." ((in 74 reviews)); "Senior leadership sometimes lack a realistic point of view and teams needs to over compensate." ((in 66 reviews))

What are employees saying about Epsilon layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Epsilon layoffs and their outlook for job security at Epsilon in 2026.

What are the top reviewed Epsilon locations?

Chicago , Irving , Wakefield , Boston , New York , Dallas , West Chicago , San Francisco , San Diego , Westminster , Lafayette , Denver , Atlanta , Wilton , Cincinnati , Los Angeles , Blue Ash , Schaumburg , Detroit , Nashville , Westlake Village , Earth City , Southfield , Franklin , North Wales , Phoenix , Troy , Agoura Hills , Itasca , Arlington

Epsilon reviews

3.6

69% would recommend to a friend

(3,351 total reviews)

Sean Reardon

56% approve of CEO

59% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,351 reviews)

Ratings by demographic groups

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Epsilon has an employee rating of 3.6 out of 5 stars, based on 3,351 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epsilon employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

3K reviews

3.0

Oct 22, 2016

OK for rookies..

Senior bsa

Recommend

CEO approval

Business Outlook

Pros

Good coworkers, really helpful when needed. Work from home available if you have good team or manager.

Cons

Some managers who working since long time get promoted for some of the positions that they don't really deserve, work distribution are uneven layoffs definitely bite you if your account is going to be close.

Epsilon Response

9y

Epsilon is a global company with teams spanning multiple locations. We strive to retain and attract top talent and we understand the importance of performance management and career growth as part of this. We’ve recently implemented new tools and resources to help associates be effective in this global environment. This not only allows us to serve our multi-national clients better but it also provides broader perspectives and career growth for our associates.

3.0

Aug 3, 2016

Epsilon

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company started a 2 day work from home policy. Fellow employees are great to work with. Work-life balance is pretty good.

Cons

Career advancement is minimal. The Company has started to offshore their development work and other projects. If you are not a Director or above you are not bonus eligible. Salary increases are nothing to get excited about. They are normally at 3% or less. No matter how you perform. The company is also starting an unlimited vacation policy. This may sound like a pro, but this is just another ploy for the company to save money at the employee's expense.

Epsilon Response

9y

Thank you for sharing your thoughts. We agree, the people at Epsilon are what makes our culture great and we continue to evolve our programs to ensure we are giving associates the tools they need to succeed. If you have specific feedback or questions about the programs we are rolling out as part of Crafting a Better Epsilon we encourage you to reach out to your local HR business partner.

1.0

Mar 12, 2016

Developer

Recommend

CEO approval

Business Outlook

Pros

Work environment, strong work ethics and culture. Ability to move between client teams. Work with some talented individuals.

Cons

Working extra hours is the norm, you have to fight to do only 8-5. Management don't pay attention to their teams and never dream of a bonus or a raise. If you get a raise it's because of someone left and they need someone else to fill in and afterall you end up fighting to get the raise and title change most of the time. Bad rating system even if you work 24 hours a day for entire summer. They will till you rates came from above and we disagree with them but cannot do anything. Upper management barely do anything and they learn and say buzz words and throw everything at you "deal with it". Poor training and if you don't develop your skills you will be lost and be outdated.

Epsilon Response

10y

Thank you for your review! We appreciate your open and honest feedback regarding your thoughts on management and recognition. We are working to establish and roll out some exciting improvements around certain benefits that may enhance work/life balance. We’re also looking to try some new things in training, performance programs, and other exciting things that will give a platform to those who wish to share their ideas on making Epsilon a better place for everyone. We encourage you to keep being proactive and to speak with your local HR representatives regarding your ideas for improvement. --Human Resources Team

Viewing 226 - 228 of 3,351 Reviews

Jobs at Epsilon

Associate, Account Management

Associate, Account Management

Client Services Associate

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OK for rookies..

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