Is Epsilon a good company to work for?

Epsilon has an overall rating of 3.6 out of 5, based on over 3,639 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 68% of employees would recommend working at Epsilon to a friend and 59% have a positive outlook for the business. The best reviews about Epsilon have been left by employees working as Associate Business Systems Analyst , Project Coordinator and Senior Database Developer .

Does Epsilon pay their employees well?

According to anonymously submitted Glassdoor reviews, Epsilon employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Epsilon. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Epsilon?

68% of Epsilon employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Epsilon 4.0 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Epsilon?

Senior Software Engineer (103) , Business Systems Analyst (98) , Software Engineer (84) , Director (62) , Project Manager (47) , Account Manager (46) , Senior Business Systems Analyst (45) , Account Executive (41) , Manager (36) , Software Developer (35) , Senior Developer (29) , Senior Data Analyst (27) , Associate Software Engineer (26) , Business Analyst (26) , Campaign Analyst (25)

What are the pros of working at Epsilon according to real employee reviews?

"• Work/life balance was good 90% of the time; other people on the team weren't so lucky" ((in 486 reviews)); "The people at Epsilon are great and are really open to helping you grow and develop as an individual." ((in 254 reviews)); "good benefits and 401K matching" ((in 190 reviews)); "Good company and work culture" ((in 131 reviews)); "Flexible working hours and work from home opportunities" ((in 110 reviews))

What are the cons of working at Epsilon according to real employee reviews?

"There is no accountability for poor management." ((in 133 reviews)); "Low pay and very little base raises" ((in 101 reviews)); "Low salary and hard to get promotion" ((in 95 reviews)); "Bad managers continue to be rewarded." ((in 74 reviews)); "Senior leadership sometimes lack a realistic point of view and teams needs to over compensate." ((in 60 reviews))

What are employees saying about Epsilon layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Epsilon layoffs and their outlook for job security at Epsilon in 2026.

What are the top reviewed Epsilon locations?

Chicago , Irving , Wakefield , Boston , Dallas , New York , West Chicago , San Francisco , San Diego , Westminster , Lafayette , Denver , Atlanta , Wilton , Cincinnati , Los Angeles , Blue Ash , Schaumburg , Detroit , Nashville , Westlake Village , Earth City , Southfield , Franklin , North Wales , Phoenix , Troy , Agoura Hills , Itasca , Arlington

Epsilon reviews

3.6

68% would recommend to a friend

(3,367 total reviews)

Sean Reardon

55% approve of CEO

59% positive business outlook

Ratings by category

4.0

Work/Life balance

3.9

Diversity & inclusion

3.7

Culture & values

3.4

Career opportunities

3.2

Senior management

3.2

Compensation and benefits

Epsilon has an employee rating of 3.6 out of 5 stars, based on 3,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epsilon employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

May 25, 2017

Dysfunctional

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Theoretically. . . strong business, smart people, interesting work

Cons

Politics so thick you can barely move

Epsilon Response

8y

Thank you for your review. We strive to be a transparent and collaborative company that fosters a culture where associates are working towards a common goal and hope you find success in your role at Epsilon.

3.0

May 24, 2017

Experience depends on the account you are assigned to

Senior business systems analyst

Recommend

CEO approval

Business Outlook

Pros

We did some interesting work for the clients I was assigned to. Ability to design and develop a new product from the ground up and deploy to our clients was excellent. Most non-management staff were very good and easy to work with. Fun environment with misc all company parties and things of that nature on a regular basis. Onsite cafeteria and gym.

Cons

Pay was below market by 10-15%. To be promoted you had to perform the job you were going to be promoted into for several months at your current level and pay. In many instances when the time came for the promotion, employees were told "we don't have the budget to do this now" so no promotion or raise. This happened to multiple people while I was there. Raises were minimal, barely covering cost-of-living adjustments. Company cried poverty when review and raise time came, but announced record earnings of hundreds of millions of dollars one month later. Management review and raises were separate from non-management raises. Lots of turnover in the BA roles. One team started with 10 BA's and Sr BA's and in 4 months 7 people left. Individual client teams were silo'd. Rare for one client team to interact with other client teams.

Epsilon Response

8y

Thank you for taking the time to provide this feedback. It is great to hear you enjoyed the fast pace, dynamic and unique work we do for global brands at Epsilon. As part of a Fortune 500 company we believe we offer a competitive compensation and benefits package that gives associates the flexibility they need to balance life at work and at home.

4.0

May 23, 2017

Good place to work

Applications developer

Recommend

CEO approval

Business Outlook

Pros

Overall environment is good. They protect employees. Give opportunity to improve if someone makes mistake or lack of performance. Have some true great leaders.

Cons

Lots of politics once you stay long enough and move to higher position Old tech stack Quality control is bad The STS or whatever group responsible for infrastructure (servers, network) there is a huge mess

Epsilon Response

8y

We appreciate your review and are glad to hear you thrived in Epsilon’s culture. Our goal is to give our associates the tools and training they need to grow in their careers. We wish you success in your future endeavors.

Viewing 2737 - 2739 of 3,367 Reviews

Jobs at Epsilon

Product Design Researcher

Media Delivery Associate

Financial Systems Analyst

Client Services Associate

Epsilon

Epsilon reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Dysfunctional

Experience depends on the account you are assigned to

Good place to work

Jobs at Epsilon

Epsilon reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Epsilon reviews FAQs

Jobs at Epsilon